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Asus

Computers
  • 0 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $91K CLAIMED LOSSES
  • $700 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Pricing 4
  • Good first impression 3
  • Asus personal branding 2
  • It has all the stuff i wanted 2
  • Good quality products 2

Customers don't like

  • Way they troubleshoot3
  • Customer service3
  • Service2
  • Worst customer service2
  • Technical support2
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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2702 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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