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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $926 AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promptly issued device 2
  • Customer service 1
  • Ease of online claim 1
  • Efficiency 1
  • First line agents 1

Customers don't like

  • Worst customer service34
  • Poor delivery service of products17
  • Being lied to13
  • Being hung up on7
  • Fraudulent charge6
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2129 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $846 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Fraudulent tactics10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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