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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 418 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $940 AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promptly issued device 2
  • How fast i got my phone 1
  • Leon 1
  • Leonrep who helped me 1
  • Return ups label emailed to me 1

Customers don't like

  • Customer service13
  • Worst customer service8
  • Being hung up on6
  • Poor customer service5
  • Service delivery5
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Verizon

Telecommunications
  • 11 ISSUES RESOLVED
  • 2096 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Internet 5
  • You are a bunch of overcharging crooks 4
  • Great coverage 3
  • Tv 3
  • Terrible service 3

Customers don't like

  • Incompetent customer service82
  • Poor service30
  • Customer service14
  • Bait and switch13
  • Fraudulent tactics9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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