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Asurion

Telecommunications
  • 4 ISSUES RESOLVED
  • 594 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $865 AVERAGE LOSS
1.3
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Thought of having insurance when i paid for it 3
  • Ease of online claim 3
  • Promptly issued device 2
  • Efficiency 2
  • How they seem reliable 1

Customers don't like

  • Worst customer service20
  • Poor delivery service of products9
  • Customer service9
  • Would not answer my questions6
  • Worst cusotmer service5
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1643 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $368 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Price 19
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service74
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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