Asurion vs Straight Talk Wireless

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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 400 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $963 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Promptly issued device 2
  • How fast i got my phone 1
  • Leon 1
  • Leonrep who helped me 1
  • Return ups label emailed to me 1

Customers don't like

  • Customer service13
  • Worst customer service9
  • Being hung up on7
  • Service delivery6
  • Poor customer service5

Products by Asurion

No items

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Straight Talk Wireless

Telecommunications
  • 4 ISSUES RESOLVED
  • 1444 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11

Products by Straight Talk Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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