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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $940 AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promptly issued device 2
  • How fast i got my phone 1
  • Leon 1
  • Leonrep who helped me 1
  • Return ups label emailed to me 1

Customers don't like

  • Customer service13
  • Worst customer service8
  • Being hung up on6
  • Poor customer service5
  • Service delivery5
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1473 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Price 15
  • Unlimited plan has served me well 11
  • Service plan 5
  • Cost 4
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service68
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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