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SquareTrade

1.7
?

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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 410 TOTAL REVIEWS
Rank
217 out of 2596
in Service Centers and Repairs category
Rating Details
Customer service
Product or Service Quality
Website
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    2463
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    17%
Top Products and Services
1.6
78 reviews
1.9
51 reviews
2.1
46 reviews

Asurion

1.3
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1082 TOTAL REVIEWS
Rank
218 out of 1787
in Insurance category
Rating Details
Customer service
Product or Service Quality
Website
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    953
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    04:07
  • ISSUES RESOLVED
    14%
Top Products and Services
1.2
180 reviews
1.2
125 reviews
1.4
108 reviews

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Anonymous
#1693475

Used SquareTrade and just went online. Had a check in the mail shortly after answering some questions. Did not have to talk to anyone on the phone, so will definitely use them in the future.

Anonymous
#1664344

I have used square trade a few times and they have either just mailed me a check for the value or repaired it not sure how people end up with so many troubles. maybe I am just lucky?

Anonymous
#1547511

I Don't know never delt with Asurion.

Anonymous
#1358901

I wouldn't be surprised if they were owned by the same parent company. How do they get away with ripping people off year after year? Why hasn't a class action lawsuit been filed yet (or has it)?

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