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SquareTrade
Asurion

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

SquareTrade

SquareTrade

1.7
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 471 TOTAL REVIEWS
Rank
109 out of 1853
in Insurance category
Rating Details
Customer service
Product or Service Quality
Website
Value for money
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    2964
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    17%
Top Products and Services
1.6
86 reviews
2
52 reviews
2
52 reviews
Asurion

Asurion

1.3
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1273 TOTAL REVIEWS
Rank
229 out of 1853
in Insurance category
Rating Details
Customer service
Product or Service Quality
Website
Value for money
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    1150
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    04:10
  • ISSUES RESOLVED
    15%
Top Products and Services
1.2
218 reviews
1.2
136 reviews
1.4
117 reviews

How would you compare SquareTrade vs Asurion?

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Anonymous
#1735402
Customer service
Asurion is the worst.

Product or Service Quality
Terrible
Anonymous
#1693475

Used SquareTrade and just went online. Had a check in the mail shortly after answering some questions. Did not have to talk to anyone on the phone, so will definitely use them in the future.

Anonymous
#1664344

I have used square trade a few times and they have either just mailed me a check for the value or repaired it not sure how people end up with so many troubles. maybe I am just lucky?

Anonymous
#1547511

I Don't know never delt with Asurion.

Anonymous
#1358901

I wouldn't be surprised if they were owned by the same parent company. How do they get away with ripping people off year after year? Why hasn't a class action lawsuit been filed yet (or has it)?

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