Start a new comparison
Delete

Asurion

Telecommunications
  • 4 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $886 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease of online claim 3
  • Thought of having insurance when i paid for it 2
  • Promptly issued device 2
  • Efficiency 2
  • First line agents 1

Customers don't like

  • Worst customer service19
  • Poor delivery service of products8
  • Customer service8
  • Would not answer my questions5
  • Worst cusotmer service5
Delete

Squaretrade

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $49.9K CLAIMED LOSSES
  • $574 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Service i received in the past 5
  • Initial ploy sounded good 3
  • Went over and above to resolve my problem 2
  • Price 2
  • Low price for insurance 2

Customers don't like

  • Being deceived5
  • Run around no positive service4
  • Never replaced or repaired as agreed4
  • Would not honor my policy3
  • Way i was treated3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
#1358901

I wouldn't be surprised if they were owned by the same parent company. How do they get away with ripping people off year after year? Why hasn't a class action lawsuit been filed yet (or has it)?