Asurion vs Squaretrade

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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 400 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $963 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Promptly issued device 2
  • How fast i got my phone 1
  • Leon 1
  • Leonrep who helped me 1
  • Return ups label emailed to me 1

Customers don't like

  • Customer service13
  • Worst customer service9
  • Being hung up on7
  • Service delivery6
  • Poor customer service5

Products by Asurion

No items

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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $22.9K CLAIMED LOSSES
  • $497 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Service i received in the past 4
  • Low price for insurance 1
  • Price 1
  • Product is it was useable 1
  • Went over and above to resolve my problem 1

Customers don't like

  • Being deceived11
  • Run around no positive service11
  • Never replaced or repaired as agreed7
  • Fraud5
  • Have not taken responsibilty for covered phone5

Products by Squaretrade

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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