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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $940 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Promptly issued device 2
  • How fast i got my phone 1
  • Leon 1
  • Leonrep who helped me 1
  • Return ups label emailed to me 1

Customers don't like

  • Customer service13
  • Worst customer service8
  • Being hung up on6
  • Poor customer service5
  • Service delivery5
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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $499 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Service i received in the past 3
  • Initial ploy sounded good 2
  • Price 2
  • Product is it was useable 1
  • Went over and above to resolve my problem 1

Customers don't like

  • Being deceived10
  • Run around no positive service9
  • Being lied to7
  • Never replaced or repaired as agreed7
  • Would not honor my policy5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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