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Asurion
SquareTrade

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Asurion

Asurion

1.3
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1264 TOTAL REVIEWS
Rank
229 out of 1850
in Insurance category
Rating Details
Customer service
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1093
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:11
  • ISSUES RESOLVED
    14%
Top Products and Services
1.2
217 reviews
1.2
135 reviews
1.4
116 reviews
SquareTrade

SquareTrade

1.7
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 469 TOTAL REVIEWS
Rank
109 out of 1850
in Insurance category
Rating Details
Customer service
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    2923
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    17%
Top Products and Services
1.6
86 reviews
2
52 reviews
2
52 reviews

How would you compare Asurion vs SquareTrade?

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Anonymous
#1735402
Customer service
Asurion is the worst.

Product or Service Quality
Terrible
Anonymous
#1693475

Used SquareTrade and just went online. Had a check in the mail shortly after answering some questions. Did not have to talk to anyone on the phone, so will definitely use them in the future.

Anonymous
#1664344

I have used square trade a few times and they have either just mailed me a check for the value or repaired it not sure how people end up with so many troubles. maybe I am just lucky?

Anonymous
#1547511

I Don't know never delt with Asurion.

Anonymous
#1358901

I wouldn't be surprised if they were owned by the same parent company. How do they get away with ripping people off year after year? Why hasn't a class action lawsuit been filed yet (or has it)?

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