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Asurion

1.3
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1115 TOTAL REVIEWS
Rank
218 out of 1803
in Insurance category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    975
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    04:09
  • ISSUES RESOLVED
    14%
Top Products and Services
1.2
186 reviews
1.2
127 reviews
1.4
109 reviews

SquareTrade

1.6
?

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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 422 TOTAL REVIEWS
Rank
244 out of 2611
in Service Centers and Repairs category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    2536
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    17%
Top Products and Services
1.6
79 reviews
1.9
51 reviews
2.1
47 reviews

How would you compare Asurion vs SquareTrade?

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Anonymous
#1693475

Used SquareTrade and just went online. Had a check in the mail shortly after answering some questions. Did not have to talk to anyone on the phone, so will definitely use them in the future.

Anonymous
#1664344

I have used square trade a few times and they have either just mailed me a check for the value or repaired it not sure how people end up with so many troubles. maybe I am just lucky?

Anonymous
#1547511

I Don't know never delt with Asurion.

Anonymous
#1358901

I wouldn't be surprised if they were owned by the same parent company. How do they get away with ripping people off year after year? Why hasn't a class action lawsuit been filed yet (or has it)?

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