Start a new comparison
Delete

Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $926 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Promptly issued device 2
  • Customer service 1
  • Ease of online claim 1
  • Efficiency 1
  • First line agents 1

Customers don't like

  • Worst customer service34
  • Poor delivery service of products17
  • Being lied to13
  • Being hung up on7
  • Fraudulent charge6
Delete

Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $29.9K CLAIMED LOSSES
  • $507 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Service i received in the past 4
  • Initial ploy sounded good 2
  • Price 2
  • Them before i had to file a claim 1
  • Went over and above to resolve my problem 1

Customers don't like

  • Run around no positive service11
  • Being deceived11
  • Being lied to7
  • Never replaced or repaired as agreed7
  • Would not honor my policy5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.