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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 439 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $926 AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promptly issued device 2
  • Customer service 1
  • Ease of online claim 1
  • Efficiency 1
  • First line agents 1

Customers don't like

  • Worst customer service34
  • Poor delivery service of products17
  • Being lied to13
  • Being hung up on7
  • Fraudulent charge6
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Dish Network

Telecommunications
  • 4 ISSUES RESOLVED
  • 1946 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $813 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Ease of use 8
  • Fox programming 5
  • Great sign up 5
  • Hopper 5
  • That im no longer a customer 5

Customers don't like

  • Customer service39
  • Breech of contract26
  • Service14
  • Loss of channels11
  • Customer service and service10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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