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Asurion

Telecommunications
  • 2 ISSUES RESOLVED
  • 519 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $889 AVERAGE LOSS
1.3
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Promptly issued device 2
  • Ease of online claim 2
  • Thought of having insurance when i paid for it 1
  • First line agents 1
  • Efficiency 1

Customers don't like

  • Worst customer service20
  • Poor delivery service of products9
  • Would not answer my questions5
  • Customer service5
  • Being hung up on5
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Dish Network

Telecommunications
  • 5 ISSUES RESOLVED
  • 2017 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $824 AVERAGE LOSS
1.7
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Ease of use 8
  • That im no longer a customer 5
  • Hopper 5
  • Great sign up 5
  • Fox programming 5

Customers don't like

  • Customer service17
  • Breech of contract12
  • Service9
  • Loss of channels7
  • Dishonesty regarding account5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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