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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 445 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $922 AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promptly issued device 2
  • Customer service 1
  • Ease of online claim 1
  • Efficiency 1
  • First line agents 1

Customers don't like

  • Worst customer service35
  • Poor delivery service of products17
  • Being lied to13
  • Being hung up on7
  • Fraudulent charge6
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Comcast

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 3639 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $925 AVERAGE LOSS
1.5
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • When it works its good 20
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Two thumbs down 4

Customers don't like

  • Poor customer service116
  • Outrageously high prices64
  • Service54
  • Being lied to51
  • Inability to resolve problem20
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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