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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 418 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $940 AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promptly issued device 2
  • How fast i got my phone 1
  • Leon 1
  • Leonrep who helped me 1
  • Return ups label emailed to me 1

Customers don't like

  • Customer service13
  • Worst customer service8
  • Being hung up on6
  • Poor customer service5
  • Service delivery5
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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3562 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • When it works its good 21
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Service technicians are good 4

Customers don't like

  • Poor customer service116
  • Outrageously high prices63
  • Service54
  • Being lied to50
  • Inability to resolve problem17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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