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Asurion

Telecommunications
  • 3 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $879 AVERAGE LOSS
1.3
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Ease of online claim 3
  • Promptly issued device 2
  • Efficiency 2
  • Thought of having insurance when i paid for it 1
  • First line agents 1

Customers don't like

  • Worst customer service20
  • Poor delivery service of products9
  • Customer service7
  • Would not answer my questions5
  • Being hung up on5
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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3745 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service53
  • Service33
  • Outrageously high prices26
  • Untrained personnel6
  • Supervisors do not care6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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