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Asurion

Telecommunications
  • 4 ISSUES RESOLVED
  • 579 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $872 AVERAGE LOSS
1.2
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Ease of online claim 3
  • Thought of having insurance when i paid for it 2
  • Promptly issued device 2
  • Efficiency 2
  • How they seem reliable 1

Customers don't like

  • Worst customer service19
  • Customer service9
  • Poor delivery service of products8
  • Would not answer my questions6
  • Worst cusotmer service5
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CenturyLink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2694 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Speed 5
  • Internet is ok 5

Customers don't like

  • Customer service142
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution8
  • Unreliable customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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