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Asurion
Brightstar Device Protection

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Asurion

Asurion

1.3
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1297 TOTAL REVIEWS
Rank
226 out of 1865
in Insurance category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    1396
  • SUCCESSFUL
    59%
  • AVG CALL DURATION
    04:12
  • ISSUES RESOLVED
    14%
Top Products and Services
1.1
221 reviews
1.2
137 reviews
1.4
119 reviews
Brightstar Device Protection

Brightstar Device Protection

1.2
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 362 TOTAL REVIEWS
Rank
297 out of 1865
in Insurance category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    174
  • SUCCESSFUL
    22%
  • AVG CALL DURATION
    03:45
  • ISSUES RESOLVED
    9%
Top Products and Services
1.1
108 reviews
1.3
66 reviews
1.2
36 reviews

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