Asurion vs Best Buy

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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 400 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $963 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Promptly issued device 2
  • How fast i got my phone 1
  • Leon 1
  • Leonrep who helped me 1
  • Return ups label emailed to me 1

Customers don't like

  • Customer service13
  • Worst customer service9
  • Being hung up on7
  • Service delivery6
  • Poor customer service5

Products by Asurion

No items

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2525 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $795 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service23
  • Slow to assist23
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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