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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 415 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $940 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Promptly issued device 2
  • How fast i got my phone 1
  • Return ups label emailed to me 1

Customers don't like

  • Customer service13
  • Worst customer service9
  • Being hung up on7
  • Poor customer service5
  • Service delivery5
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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2583 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 9
  • I stopped shopping at best buy 6
  • Wide variety of products 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service68
  • Customer service24
  • Slow to assist24
  • Bait-and-switch tactics15
  • Long wait9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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