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Asurion

Telecommunications
  • 4 ISSUES RESOLVED
  • 579 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $872 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease of online claim 3
  • Thought of having insurance when i paid for it 2
  • Promptly issued device 2
  • Efficiency 2
  • How they seem reliable 1

Customers don't like

  • Worst customer service19
  • Customer service9
  • Poor delivery service of products8
  • Would not answer my questions6
  • Worst cusotmer service5
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Best Buy

Appliances and Electronics
  • 15 ISSUES RESOLVED
  • 2865 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 8
  • I stopped shopping at best buy 7
  • Competitive prices 7
  • Cant answer 6

Customers don't like

  • Poor customer service121
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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