Start a new comparison
Delete

Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 473 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $911 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Promptly issued device 2
  • Customer service 1
  • Ease of online claim 1
  • Efficiency 1
  • First line agents 1

Customers don't like

  • Worst customer service18
  • Poor delivery service of products9
  • Being hung up on5
  • Would not answer my questions5
  • Customer service4
Delete

Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2705 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion