Asurion vs Att

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Asurion

Telecommunications
  • 1 ISSUES RESOLVED
  • 400 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $963 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Promptly issued device 2
  • How fast i got my phone 1
  • Leon 1
  • Leonrep who helped me 1
  • Return ups label emailed to me 1

Customers don't like

  • Customer service13
  • Worst customer service9
  • Being hung up on7
  • Service delivery6
  • Poor customer service5

Products by Asurion

No items

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Att

Telecommunications
  • 17 ISSUES RESOLVED
  • 4725 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service137
  • Deceptive policies69
  • Charges59
  • Customer service42
  • How dishonest they are13

Products by Att

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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