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Asurion

Telecommunications
  • 4 ISSUES RESOLVED
  • 593 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $865 AVERAGE LOSS
1.3
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Thought of having insurance when i paid for it 3
  • Ease of online claim 3
  • Promptly issued device 2
  • Efficiency 2
  • How they seem reliable 1

Customers don't like

  • Worst customer service20
  • Poor delivery service of products9
  • Customer service9
  • Would not answer my questions6
  • Worst cusotmer service5
Delete

Att

Telecommunications
  • 20 ISSUES RESOLVED
  • 5301 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service183
  • Charges36
  • Deceptive policies30
  • Billing8
  • Deception7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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