PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SquareTrade and Assurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SquareTrade
Assurant

SquareTrade and Assurant Overview

Total reviews
587
128
Company responses
0
0
Issues resolved
12
5

SquareTrade and Assurant Consumer Ratings

Rank
121 out of 1067 in Insurance category
245 out of 1067 in Insurance category
Customer service
89 in category
162 in category
Product or Service Quality
102 in category
195 in category
Exchange, Refund and Cancellation Policy
81 in category
156 in category
Value for money
107 in category
196 in category

SquareTrade and Assurant Rating Details

Customer service
1.5 (305 reviews)
1.3 (81 reviews)
Reviewer's quote

...This company is awful, and the customer service is the worst, especially because they think they are so helpful..

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...i am upset i paid for liars is this the new customer service called we dont care . service . what is wrong with you assurant ?dont waste your money find a better co..

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Product or Service Quality
1.5 (279 reviews)
1.2 (75 reviews)
Reviewer's quote

...After seeing what you call customers and so on I will never recommend this service to anyone. Have a lovely evening..

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...DO THEY NOT HAVE QUALITY CARE OR QUALITY ASSURANCE IN THIER COMPANY??? Should I not be reimbursed for the deductible for my trouble & the fact it's supposed to be $0 deductable. This Company is Straight TRASH!!!..

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Exchange, Refund and Cancellation Policy
1.5 (270 reviews)
1.2 (75 reviews)
Reviewer's quote

Squaretrade prices their policy based on the cost of your TV, which would seem reasonable. The problem comes if your TV needs to be replaced. In my case, my TV was a mid-range set, costing $900...

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...Moving and now they are trying to auto-renew the policy. Will not provide a way to stop it..

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Value for money
1.6 (261 reviews)
1.2 (74 reviews)
Reviewer's quote

...still has not been returned or heard anything from any of the email people I've called several times they're not answering I'm done playing I just want my money back for my laptop so I can go get back in my college class because I had all B's and higher now I'm at C's and bellow it's online college it's souls have been repaired by 5buessnuess days it's been...

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so I should have just saved my money instead of paying for insurance (which is what I'll do now) because they sent me a *** used phone! There was even hair and debris under the phone cover that they put on!! I was told by the metro UPS agent when I bought this insurance that the phone would be...

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SquareTrade and Assurant Pros and Cons

Pros
  • Service i received in the past
  • Initial ploy sounded good
  • Price
  • Fact that their were actual humans to converse with
  • Nada
  • Dont bother you unless you need to claim something
Cons
  • Horrible customer service
  • Run around no positive service
  • Being deceived
  • Customer service
  • Poor customer service and shady business practices
  • Didnt fix the solution

SquareTrade and Assurant Most Positive Reviews

Top rated reviews
5

Fraudulent Business Practices! I bought an iphone from Consumer Cellular. It was defective and was replaced with a new i...

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4.6

I like Assurant but I am upset with aquilla Applances my top dishwasher was not spinning but Raul with Aquilla messed...

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5

Please call me back at 77471180302

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4.5

I love this company every time I had a complaint they always took care of me
They do listen and even buy you new Appla...

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SquareTrade and Assurant Most Critical Reviews

Lowest rated reviews
1

I read a lot of good review with SquareTrade but I guess at some point someone has to pay for the good that they are...

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1

John Lueders at Assurant Solutions likes to rip people off. I contacted their Wayne PA branch several times and John...

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1

Been having trouble with my cell phone the last month. It's obvious something is wrong as it freezes and won't turn on...

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1

I have used Assurant for 8 years. I kept renewing my contract on my washer, each year it cost more and more. They have...

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SquareTrade and Assurant Latest Reviews

Recent published reviews
1

bought the 3 year protection plan from target for a 70 tv. one morning I was watching tv and the tv when pitch black...

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1

i have not recevied my replacement phone as supervisor nina said 2 questions to finsh.my form she said it is being...

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1.1

For 1, I was never a pissed consumer. 2, the printer I needed is not available anywhere right now. I was pleasant and...

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1

Hello my name is Erik Quintana and I am emailing to whom it may concern that I have been let down by company that I...

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SquareTrade and Assurant Products and Services

Most reviewed product and services
  • Squaretrade Protection Plan (93 reviews)
  • Squaretrade Claim (57 reviews)
  • Squaretrade Customer Care (57 reviews)
  • Assurant Cell Phone Claim (22 reviews)
  • Assurant Claim (12 reviews)
  • Assurant Cell Phone Replacement (9 reviews)