PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Assurant and SquareTrade as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Assurant
SquareTrade

Assurant and SquareTrade Overview

Total reviews 194 837
Company responses 0 0
Issues resolved 6 24

Assurant and SquareTrade Consumer Ratings

Rank
458 out of 1820 in Insurance category
249 out of 1820 in Insurance category
Customer service
321 in category
191 in category
Reliability
309 in category
214 in category
Value for money
368 in category
246 in category
Product or Service Quality
357 in category
224 in category

Assurant and SquareTrade Rating Details

Customer service
1.2
(124 reviews)
1.5
(475 reviews)
Reviewer's quote

...There is really no customer service available. Thank you , Mrs Francine Evans..

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Bad customer service you never get to speak to a real person and they hang up on you worst decision ever..

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Reliability
1.1
(114 reviews)
1.4
(378 reviews)
Reviewer's quote

My phone was dropped in an Uber. The driver refused to look in their car for the phone.Eventually the phone started beeping and they brought the phone back.This was after Assurant blocked the phone.After nearly a month, I'm still without a working cellphone.They keep saying 2 -3 business days.2 - 3...

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Filed a claim in October 2023 for a Philips Sonicare toothbrush which broke with normal usage. Its March 2024 and theyre still reviewing my claim to make a decision. Toothbrush price has gone up by $20 since I purchased it. In order to worm their way out of replacing theyre giving me the run around...

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Value for money
1.2
(114 reviews)
1.5
(400 reviews)
Reviewer's quote

...on the phone and they only say im so sorry but you have to pay extra money to get the phone replaced...

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...I called to cancel the warranty cause I don't have the phone but because it's past 30 days the person said that I can't get my money back. I was charged for 2 months($17. 98) At the end of this call the person said that he'll reimburse me my money..

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Product or Service Quality
1.1
(111 reviews)
1.5
(423 reviews)
Reviewer's quote

This approach not only contradicts the customer-first service model I was initially presented with but also completely overlooks the inconvenience and lack of a mobile device during the interim. Returning a phone before receiving a replacement is not only impractical but also interrupts my daily...

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During my purchase, the customer service representative at Perigold offered a stain protection program which they said "covers everything - spill wine, animal accidents, tears, etc. - they will either repair it or replace it. " The protection plan was not cheap! $190 for 5 years of coverage but...

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Assurant and SquareTrade Pros and Cons

Pros
  • Nada
  • Fact that their were actual humans to converse with
  • Only option
  • Service i received in the past
  • Initial ploy sounded good
  • Price
Cons
  • Customer service
  • Poor customer service and shady business practices
  • Lack of communication zero integrity plus time wasted
  • Horrible customer service
  • Being deceived
  • Run around no positive service

Assurant and SquareTrade Most Positive Reviews

Top rated reviews
5

I received a check that no bank here will cash, and I dont bank with the banks in this area. I need to have this money...

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5

No one answered or call me Call me 334-237-****

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4.6

I like Assurant but I am upset with aquilla Applances my top dishwasher was not spinning but Raul with Aquilla messed...

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5

Fraudulent Business Practices! I bought an iphone from Consumer Cellular. It was defective and was replaced with a new i...

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Assurant and SquareTrade Most Critical Reviews

Lowest rated reviews
1

I purchased Renter Insurance with Assurant via Geico. I've had them for some years now. A few days ago I went to the...

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1

this place such a rip off bought the insurance for two years on a bluetooth headset. bluetooth module breaks they don't...

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1

My phone was dropped in an Uber. The driver refused to look in their car for the phone.
Eventually the phone started beep...

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1

It's been a month now trying to get Squaretrade to honor the warranty purchased sent the receipt by IPhone said they...

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Assurant and SquareTrade Latest Reviews

Recent published reviews
1

They rejected my claim for a stolen phone and gave no reason for the rejection. They are running a scam with T-mobile.

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No votes

So I paid for a 3 year protection plan for a propane water heater through Ebay and when the unit started leaking from...

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1

They promised me that a particular store had my screen and promised my screen could be replaced today...
Just to get a ph...

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1.1

Filed a claim in October 2023 for a Philips Sonicare toothbrush which broke with normal usage. Its March 2024 and...

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