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Assurant
SquareTrade

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Assurant

Assurant

1.3
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 114 TOTAL REVIEWS
Rank
240 out of 1853
in Insurance category
Rating Details
Customer service
Staff
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.1
22 reviews
1.1
9 reviews
1
8 reviews
SquareTrade

SquareTrade

1.7
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 471 TOTAL REVIEWS
Rank
109 out of 1853
in Insurance category
Rating Details
Customer service
Staff
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    2962
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    17%
Top Products and Services
1.6
86 reviews
2
52 reviews
2
52 reviews

How would you compare Assurant vs SquareTrade?

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Anonymous
#1755704
Customer service
Claims department very poor makes it hard to make a claim and/or replacement
Product or Service Quality
After two weeks of going round and gathering more and more proof of purchase "red-tape". The product replacement was authorized. Samsung Note 10 plus coverage was purchased at the time of purchase online.
Anonymous
#1608007

Assurant is a fraud... Don't give them a dime or, worse yet, rely on them to cover your phone that you paid good money for, when the phone malfunctions.

They will ask you if it has ever been dropped or struck sharply. If admit it might have slipped out of your hand while you set it down, your claim is instantly denied.

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