Assurant vs SquareTrade
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Assurant and SquareTrade as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Assurant and SquareTrade Overview
SquareTrade was first mentioned on PissedConsumer on Sep 1, 2011 and since then this brand received 493 reviews. It is 375 reviews more than Assurant received since Jun 17, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Assurant customer support team than with SquareTrade customer service.
Assurant and SquareTrade Consumer Ratings
According to consumer ratings and reviews, SquareTrade ranks 133 points higher in the Insurance category than Assurant. People gave Assurant 1.3 stars for Staff criterion in Insurance category and it is 265 points higher than the worst rated brand in this category. At the same time, SquareTrade was rated 1.6 stars for Staff criterion in this category and it is 337 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that SquareTrade has a higher rating than Assurant. Regarding Product or Service Quality criterion, consumers gave Assurant 1.2 stars and it is 59% greater than other in category. SquareTrade however was rated 1.5 stars and it is 75% greater than other in category.
Assurant and SquareTrade Rating Details
Assurant and SquareTrade Pros and Cons
- Fact that their were actual humans to converse with
- Nada
- Dont bother you unless you need to claim something
- Service i received in the past
- Initial ploy sounded good
- Low price for insurance
- Customer service
- Poor customer service and shady business practices
- Didnt fix the solution
- Horrible customer service
- Run around no positive service
- Fact that they do not honor their warranty
Assurant and SquareTrade Most Positive Reviews
Assurant and SquareTrade Most Critical Reviews
Assurant and SquareTrade Latest Reviews
Assurant and SquareTrade Products and Services
- Assurant Cell Phone Claim (21 reviews)
- Assurant Cell Phone Replacement (9 reviews)
- Assurant Claim (9 reviews)
- Squaretrade Protection Plan (85 reviews)
- Squaretrade Claim (56 reviews)
- Squaretrade Customer Care (53 reviews)
How would you compare Assurant vs SquareTrade?
Claims department very poor makes it hard to make a claim and/or replacement
Product or Service Quality
After two weeks of going round and gathering more and more proof of purchase "red-tape". The product replacement was authorized. Samsung Note 10 plus coverage was purchased at the time of purchase online.
Assurant is a fraud... Don't give them a dime or, worse yet, rely on them to cover your phone that you paid good money for, when the phone malfunctions.
They will ask you if it has ever been dropped or struck sharply. If admit it might have slipped out of your hand while you set it down, your claim is instantly denied.