Asurion vs Assurant
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Asurion and Assurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Asurion and Assurant Overview
| Total reviews | 1658 | 143 |
| Company responses | 0 | 0 |
| Issues resolved | 14 | 5 |
Asurion and Assurant Consumer Ratings
Asurion and Assurant Rating Details
Asurion and Assurant Pros and Cons
- Cant think of any
- Thought of having insurance when i paid for it
- Rip off
- Nada
- Fact that their were actual humans to converse with
- At a fee insurance for your device
- Customer service
- Worst customer service
- Worst cusotmer service
- Customer service
- Poor customer service and shady business practices
- Still no phone
Asurion and Assurant Most Positive Reviews
I had the best experience with asurion. When my phone screen went black they sent me a refurbished that couldn't read...
I received a check that no bank here will cash, and I dont bank with the banks in this area. I need to have this money...
I have read alot of the reviews on here and I find it hard to believe so many people have had a bad experience with Asur...
I like Assurant but I am upset with aquilla Applances my top dishwasher was not spinning but Raul with Aquilla messed...
Asurion and Assurant Most Critical Reviews
Had to make a claim after cell phone got damaged. Called Asurian when their website would not allow me to make a claim o...
John Lueders at Assurant Solutions likes to rip people off. I contacted their Wayne PA branch several times and John...
Sent my xbox one for repair to asurion, followed the claim process, spoke to a service representative who knew when I...
I have used Assurant for 8 years. I kept renewing my contract on my washer, each year it cost more and more. They have...
Asurion and Assurant Latest Reviews
I sent proof of purchase and images of my damaged item as per their requests and without grounds my claim was denied.
I have field a claim and they didnt approve it saying its not covered or I provided conflicted information which I...
Everything got taken care of, and I am happy with how my problem got resolved.
Waiting 6 hours for a serviceperson selected by Assurant. No show, no call. Phone #'s given by Assurant are either wrong...
Asurion and Assurant Products and Services
- Asurion Cell Phone Insurance (241 reviews)
- Asurion Cell Phone Claim (152 reviews)
- Asurion Claim (128 reviews)
- Assurant Cell Phone Claim (24 reviews)
- Assurant Claim (14 reviews)
- Assurant Cell Phone Insurance (9 reviews)
How would you compare Asurion vs Assurant?
Asurion has the best customer service of the two. Person to person, automated phone, web, and even chat.
Product or Service Quality
Asurion is far superior in quality.
A lot of people expect a brand new phone in exchange for an older broken phone, but thats not how any of this works. Asurion provides excellent care after the replacement device as well.
According to Apple, Asurion replaced my broken iPhone 6 with a counterfeit!! Found this out when I had to bring the bogus phone into an Apple store because the battery was defective. Real nice - pay for insurance and then a deductible and get a POS!
The only "counterfeit" thing is the battery if it's not apple's battery then they consider it counterfeit