Assurant vs Asurion
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Assurant and Asurion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Assurant and Asurion Overview
| Total reviews | 135 | 1575 |
| Company responses | 0 | 0 |
| Issues resolved | 5 | 14 |
Assurant and Asurion Consumer Ratings
Assurant and Asurion Rating Details
Assurant and Asurion Pros and Cons
- Fact that their were actual humans to converse with
- Nada
- Dont bother you unless you need to claim something
- Thought of having insurance when i paid for it
- Cant think of any
- Rip off
- Customer service
- Poor customer service and shady business practices
- Didnt fix the solution
- Customer service
- Worst customer service
- Worst cusotmer service
Assurant and Asurion Most Positive Reviews
I received a check that no bank here will cash, and I dont bank with the banks in this area. I need to have this money...
I had the best experience with asurion. When my phone screen went black they sent me a refurbished that couldn't read...
I like Assurant but I am upset with aquilla Applances my top dishwasher was not spinning but Raul with Aquilla messed...
I have read alot of the reviews on here and I find it hard to believe so many people have had a bad experience with Asur...
Assurant and Asurion Most Critical Reviews
John Lueders at Assurant Solutions likes to rip people off. I contacted their Wayne PA branch several times and John...
Had to make a claim after cell phone got damaged. Called Asurian when their website would not allow me to make a claim o...
I have used Assurant for 8 years. I kept renewing my contract on my washer, each year it cost more and more. They have...
Sent my xbox one for repair to asurion, followed the claim process, spoke to a service representative who knew when I...
Assurant and Asurion Latest Reviews
My GE refrigerator started leaking through the ice maker on the door. This leak was enough to start pooling on the...
I was promised next day delivery for Friday , its Sunday and I still don't have a phone
I have been trying to call them since May 2020 and it's Aug 2020. Had been given several numbers, (11) and no avail.
Spen...
You customer service repasenative.are rood and disrespect full.I lost my phone at the grossarys store on 09/10/20 at aro...
Assurant and Asurion Products and Services
- Assurant Cell Phone Claim (22 reviews)
- Assurant Claim (14 reviews)
- Assurant Cell Phone Replacement (9 reviews)
- Asurion Cell Phone Insurance (242 reviews)
- Asurion Cell Phone Claim (146 reviews)
- Asurion Claim (127 reviews)
How would you compare Assurant vs Asurion?
Asurion has the best customer service of the two. Person to person, automated phone, web, and even chat.
Product or Service Quality
Asurion is far superior in quality.
A lot of people expect a brand new phone in exchange for an older broken phone, but thats not how any of this works. Asurion provides excellent care after the replacement device as well.
According to Apple, Asurion replaced my broken iPhone 6 with a counterfeit!! Found this out when I had to bring the bogus phone into an Apple store because the battery was defective. Real nice - pay for insurance and then a deductible and get a POS!
The only "counterfeit" thing is the battery if it's not apple's battery then they consider it counterfeit