Assurant vs Asurion
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Assurant and Asurion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Assurant and Asurion Overview
Asurion was first mentioned on PissedConsumer on Feb 25, 2008 and since then this brand received 1312 reviews. It is 1194 reviews more than Assurant received since Jun 17, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Assurant customer support team than with Asurion customer service.
Assurant and Asurion Consumer Ratings
According to consumer ratings and reviews, Asurion ranks 12 points higher in the Insurance category than Assurant. People gave Assurant 1.3 stars for Customer service criterion in Insurance category and it is 305 points higher than the worst rated brand in this category. At the same time, Asurion was rated 1.2 stars for Customer service criterion in this category and it is 292 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Asurion has a higher rating than Asurion. Regarding Value for money criterion, consumers gave Assurant 1.2 stars and it is 60% greater than other in category. Asurion however was rated 1.2 stars and it is 63% greater than other in category.
Assurant and Asurion Rating Details
Assurant and Asurion Pros and Cons
- Fact that their were actual humans to converse with
- Nada
- Dont bother you unless you need to claim something
- Thought of having insurance when i paid for it
- Rip off
- Website to submit claim is easy
- Customer service
- Poor customer service and shady business practices
- Didnt fix the solution
- Worst customer service
- Customer service
- Unfair claim resolution
Assurant and Asurion Most Positive Reviews
Assurant and Asurion Most Critical Reviews
Assurant and Asurion Latest Reviews
Assurant and Asurion Products and Services
- Assurant Cell Phone Claim (21 reviews)
- Assurant Claim (9 reviews)
- Assurant Cell Phone Replacement (9 reviews)
- Asurion Cell Phone Insurance (223 reviews)
- Asurion Cell Phone Claim (135 reviews)
- Asurion Claim (118 reviews)
How would you compare Assurant vs Asurion?
Asurion has the best customer service of the two. Person to person, automated phone, web, and even chat.
Product or Service Quality
Asurion is far superior in quality.
A lot of people expect a brand new phone in exchange for an older broken phone, but thats not how any of this works. Asurion provides excellent care after the replacement device as well.
According to Apple, Asurion replaced my broken iPhone 6 with a counterfeit!! Found this out when I had to bring the bogus phone into an Apple store because the battery was defective. Real nice - pay for insurance and then a deductible and get a POS!
The only "counterfeit" thing is the battery if it's not apple's battery then they consider it counterfeit