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Assurance Wireless

Telecommunications
  • 1 ISSUES RESOLVED
  • 184 TOTAL REVIEWS
  • $36.9K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 6
  • Fact it gave me chance to explore much better providers 2
  • Fast adding of minutes 2
  • Having a phone for two months 2
  • Very bad 2

Customers don't like

  • Not resolving my problem9
  • Customer service8
  • Lies and no service7
  • Lying foreign workers6
  • Being lied to5
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 389 TOTAL REVIEWS
  • $71.3K CLAIMED LOSSES
  • $412 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Being mislead and wasting my time3
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Poor customer service3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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