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Assurance Wireless

Telecommunications
  • 1 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $37.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 6
  • Fact it gave me chance to explore much better providers 2
  • Fast adding of minutes 2
  • Having a phone for two months 2
  • Very bad 2

Customers don't like

  • Customer service11
  • Not resolving my problem11
  • Lies and no service7
  • Lying foreign workers6
  • Being lied to5
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 396 TOTAL REVIEWS
  • $71.5K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.9
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Way the problem was handled 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Poor customer service4
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Extremely long wait times with lies3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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