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Assurance Wireless

Telecommunications
  • 3 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $38.9K CLAIMED LOSSES
  • $925 AVERAGE LOSS
1.6
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 7
  • Free 3
  • Promptly added minutes 2
  • Nada 2
  • Having a phone for two months 2

Customers don't like

  • Customer service16
  • Not resolving my problem5
  • Lies and no service4
  • Their customer service3
  • Real irratating phone automation always in circles3
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $72.1K CLAIMED LOSSES
  • $407 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Very little 4
  • Reliable auto pay 3
  • Low price of cell phone service 3
  • Website very good richard branson owns it good prices 1
  • Way the problem was handled 1

Customers don't like

  • Poor customer service5
  • Being mislead and wasting my time4
  • Phone shut off without notice2
  • Incompitence2
  • Extremely long wait times with lies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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