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Assurance Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 237 TOTAL REVIEWS
  • $37.5K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 6
  • Fast adding of minutes 2
  • Free 2
  • Having a phone for two months 2
  • Promptly added minutes 2

Customers don't like

  • Customer service6
  • Not resolving my problem4
  • Lies and no service3
  • Their customer service3
  • Being ripped off2
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Virgin Mobile USA

Telecommunications
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices

No items

Customers don't like

  • Being blamed for a bad phone1
  • Customer service1
  • Getting a defective phone1
  • Pretending to be supervisors1
  • Refurbished replacement1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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