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Assurance Wireless

Telecommunications
  • 3 ISSUES RESOLVED
  • 396 TOTAL REVIEWS
  • $39K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.6
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 7
  • Nada 3
  • Free 3
  • Fast adding of minutes 3
  • Promptly added minutes 2

Customers don't like

  • Customer service18
  • Not resolving my problem5
  • Lies and no service5
  • Their customer service3
  • Real irratating phone automation always in circles3
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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1141 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $401 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • No contract 12
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 8

Customers don't like

  • Poor customer service39
  • Untrained call centers8
  • Nonresponsive6
  • No resolution to my problem5
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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