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Assurance Wireless

Telecommunications
  • 3 ISSUES RESOLVED
  • 265 TOTAL REVIEWS
  • $38K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 6
  • Promptly added minutes 2
  • Nada 2
  • Having a phone for two months 2
  • Free 2

Customers don't like

  • Customer service7
  • Not resolving my problem4
  • Their customer service3
  • Lies and no service3
  • Phone sent was a piece of garbage2
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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1054 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $427 AVERAGE LOSS
1.9
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • No contract 12
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 7

Customers don't like

  • Poor customer service11
  • Untrained call centers8
  • Nonresponsive5
  • No resolution to my problem5
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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