Assurance Wireless vs Straight Talk Wireless

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Assurance Wireless

Telecommunications
  • 1 ISSUES RESOLVED
  • 174 TOTAL REVIEWS
  • $36.9K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 5
  • Fact it gave me chance to explore much better providers 2
  • Fast adding of minutes 2
  • Having a phone for two months 2
  • Very bad 2

Customers don't like

  • Customer service10
  • Not resolving my problem10
  • Lies and no service7
  • Lying foreign workers6
  • Being lied to5

Products by Assurance Wireless

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Straight Talk Wireless

Telecommunications
  • 4 ISSUES RESOLVED
  • 1447 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11

Products by Straight Talk Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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