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Assurance Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $37.5K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 6
  • Fast adding of minutes 2
  • Free 2
  • Having a phone for two months 2
  • Promptly added minutes 2

Customers don't like

  • Customer service6
  • Not resolving my problem4
  • Lies and no service3
  • Their customer service3
  • Being ripped off2
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1084 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service16
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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