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Assurance Wireless

Telecommunications
  • 1 ISSUES RESOLVED
  • 192 TOTAL REVIEWS
  • $37K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 6
  • Fact it gave me chance to explore much better providers 2
  • Fast adding of minutes 2
  • Having a phone for two months 2
  • Very bad 2

Customers don't like

  • Customer service11
  • Not resolving my problem10
  • Lies and no service7
  • Lying foreign workers6
  • Being lied to5
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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 1005 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service39
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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