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Safelink Wireless

2.0
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 970 TOTAL REVIEWS
Rank
119 out of 1898
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    191
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    05:31
  • ISSUES RESOLVED
    10%
Top Products and Services
1.7
195 reviews
1.8
163 reviews
2.1
60 reviews

Assurance Wireless

1.9
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 956 TOTAL REVIEWS
Rank
156 out of 1898
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2171
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    04:51
  • ISSUES RESOLVED
    18%
Top Products and Services
1.9
132 reviews
1.8
116 reviews
2
113 reviews

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Post Comment
YawningKingCrab
#1666793

I like safelink wireless better than assurance wireless.

Anonymous
#1649406

They both SUCK by their reviews!

Anonymous
#1648625

Based on the comparison chart there appears that nothing would be gained by switching from Assurance Wireless to Safelink Wireless. They both have very poor ratings.

Anonymous
#1496884

i would not choose either, try qlink or some other govt phone program or just buy your own phone and forget it

Anonymous
#1479036

Safelink has better phones in my experience.

Anonymous
Baltimore, Maryland, United States #1340706

Before safelink, i was with assurance wireless for 3 yes n they were wonderful. I NVR had any problems at all n customer service were always nice n respectful n always helped with any phone issues

Anonymous
to Anonymous #1496886

im sorry but i call bs on thatthey asked me to pay a 50 YES a 50 dollar fee to replace my defective phonethey asked me to pay for a phone up front after that, they said i did not follow there directions on a factory reset, they sent them by email and even made a copy and mailed to me. while i was on the phone.

the phone i was working on essentially fried its circuts and it was my fault for listening to them on directionsMY MISTAKE next time ill do my own thing to make a phone work againfollowing the orders of assurance is a reason to get mad at me and make my phone not work? no and no ty the lack of respect to Mexicans is just unbelievable im sorry but i feel that someone bought your review for assurance and i hope after others see what i had to say they feel the same way that your review is fake

Anonymous
Jackson, Mississippi, United States #1313289

Safe link is the best

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