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Assurance Wireless

1.8
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 618 TOTAL REVIEWS
Rank
185 out of 1862
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1673
  • SUCCESSFUL
    96%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    18%
Top Products and Services
2.1
78 reviews
1.8
64 reviews
1.7
33 reviews

Safelink Wireless

1.9
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 890 TOTAL REVIEWS
Rank
149 out of 1862
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    172
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    05:36
  • ISSUES RESOLVED
    11%
Top Products and Services
1.9
178 reviews
1.9
92 reviews
2.2
53 reviews

How would you compare Assurance Wireless vs Safelink Wireless?

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Anonymous
#1496884

i would not choose either, try qlink or some other govt phone program or just buy your own phone and forget it

Anonymous
#1479036

Safelink has better phones in my experience.

Anonymous
Baltimore, Maryland, United States #1340706

Before safelink, i was with assurance wireless for 3 yes n they were wonderful. I NVR had any problems at all n customer service were always nice n respectful n always helped with any phone issues

Anonymous
to Anonymous #1496886

im sorry but i call bs on thatthey asked me to pay a 50 YES a 50 dollar fee to replace my defective phonethey asked me to pay for a phone up front after that, they said i did not follow there directions on a factory reset, they sent them by email and even made a copy and mailed to me. while i was on the phone.

the phone i was working on essentially fried its circuts and it was my fault for listening to them on directionsMY MISTAKE next time ill do my own thing to make a phone work againfollowing the orders of assurance is a reason to get mad at me and make my phone not work? no and no ty the lack of respect to Mexicans is just unbelievable im sorry but i feel that someone bought your review for assurance and i hope after others see what i had to say they feel the same way that your review is fake

Anonymous
Jackson, Mississippi, United States #1313289

Safe link is the best

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