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Assurance Wireless

Telecommunications
  • 3 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $38K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.8
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 6
  • Fast adding of minutes 2
  • Free 2
  • Having a phone for two months 2
  • Promptly added minutes 2

Customers don't like

  • Customer service7
  • Not resolving my problem4
  • Lies and no service3
  • Their customer service3
  • Being ripped off2
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $49.1K CLAIMED LOSSES
  • $534 AVERAGE LOSS
1.9
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Free 250 minutes 14
  • Program 6
  • Not a darn thing 5
  • Phone 3
  • Phone and free service 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Hours with customer service5
  • Poor english5
  • Inept customer service4
  • Not being able to understand the reps4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Baltimore, Maryland, United States #1340706

Before safelink, i was with assurance wireless for 3 yes n they were wonderful. I NVR had any problems at all n customer service were always nice n respectful n always helped with any phone issues

Anonymous
Jackson, Mississippi, United States #1313289

Safe link is the best