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Assurance Wireless

Telecommunications
  • 3 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $38K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.8
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 6
  • Fast adding of minutes 2
  • Free 2
  • Having a phone for two months 2
  • Promptly added minutes 2

Customers don't like

  • Customer service7
  • Not resolving my problem4
  • Lies and no service3
  • Their customer service3
  • Being ripped off2
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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 577 TOTAL REVIEWS
  • $34.2K CLAIMED LOSSES
  • $202 AVERAGE LOSS
1.9
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Price 13
  • Cheap plans 10
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing8
  • Customer support7
  • Lack of informed customer solution5
  • Quality of service5
  • Manipulated usage to overcharge5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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