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Assurance Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $37.5K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Promt adding of minutes 6
  • Fast adding of minutes 2
  • Free 2
  • Having a phone for two months 2
  • Promptly added minutes 2

Customers don't like

  • Customer service6
  • Not resolving my problem4
  • Lies and no service3
  • Their customer service3
  • Being ripped off2
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Att

Telecommunications
  • 17 ISSUES RESOLVED
  • 5037 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Will def not recommend based on your customer service 7

Customers don't like

  • Poor customer service59
  • Charges36
  • Deceptive policies30
  • Customer service18
  • Billing7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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