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Western Dental vs Aspen Dental
Western Dental vs Aspen Dental
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Western Dental and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Western Dental and Aspen Dental Overview
Total reviews |
858
|
5040
|
Company responses |
0 |
0 |
Issues resolved |
7 |
46 |
Western Dental and Aspen Dental Consumer Ratings
Rank
90
out of 302 in Dentistry category
68
out of 302 in Dentistry category
Customer service
79
in category
63
in category
Diversity of Products or Services
84
in category
74
in category
Website
88
in category
62
in category
Reliability
70
in category
64
in category
Western Dental and Aspen Dental Rating Details
Reviewer's quote
00 I currently do not have insurance and today after having spoken to 5 different people in Customer Service and Finance they tell me I have to pay $1500. 00 for my son to be seen! These departments they set up are 'fake' and are not designed to help you. You feel trapped and frustrated because...
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I can never get through to customer service using my cell or landline. I tried chat, it took me to a different website & they wouldn't confirm that it was Aspen Dental. And finally they use this site, Pissed Consumer, to email their customer service folks...
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Diversity of Products or Services
Reviewer's quote
Not only did I not get a refund but they also charged me for other services that they have not fully completed properly. For instance, they took an impression of my teeth back in February for a gum tray that I was told that I needed. When it finally arrived, I was given someone else's tray that was...
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...Services not completed I want a refund. Carolyn Alexander..
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Reviewer's quote
I checked the Western Dental website and it says that they are now open in San Francisco and how they are going about with the Covid-19 to keep customers safe and their staff safe. Well, that was all great. But I tried calling several times and their answering system says that someone will take my...
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...Their quote was $2800 more than what their website said a dental implant would cost? When ? about that they said where we live, (Kansas) not usually high cost area,..
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Reviewer's quote
My problem is I financed my son's braces. They told me everything was included that they had to do was included in the financing. I paid off the financing now. I received a bill for additional 799 because of they were unexpectedly.Was not aware of the situation. That was in my son's mouth. That is...
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...Total breakdown in reliability & efficiency..
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Western Dental and Aspen Dental Pros and Cons
Pros
- Receptionists
- Very little
- No pros
- Staff
- Location
- Look of the office
Cons
- Taken advantage of
- Poor customer service
- Very poor customer service
- Customer service
- Unprofessional
- Lack of communication
Western Dental and Aspen Dental Most Positive Reviews
Top rated reviews
Great service. I love how they took care of me during treatment.
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Wanna give a shout out to the staff at. Selma 2073 great staff there esp. Zoe and. DrHagan keep up the good work
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I just went there this morning to have 4 teeth pulled out,at the western dental on 23 rd street.i had a fabulous dents...
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Son muy buenos en su trabajo y muy atento y si uno tiene dudas o preguntas te resuelve rรกpido. Los reciendo
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Western Dental and Aspen Dental Most Critical Reviews
Lowest rated reviews
I went in to have teeth clean they have been charging me for over 3 yrs for fluoride treatment I found out my insurance...
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The worst customer service I've ever experienced. I was turned down an appointment and I'm in pain. They referred me to...
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Took2 wks to get app. For bad tooth ache .get there early with all paper work done .2 hrs later taken for exrays then...
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I talked to a lab tech with Aspen Dental who said that all of their crowns come from China. None of the dentist or...
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Western Dental and Aspen Dental Latest Reviews
Recent published reviews
My problem is I financed my son's braces. They told me everything was included that they had to do was included in the f...
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been calling for years, months, weeks. In regards to my permanent bridge. There has been discoloration and pain since i...
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The office I went to closed and my records were supposed to be transferred but that never happened and I did not get...
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I didn't need my teeth pulled at the time it could've waited at least 10 more years, they scammed me took advantage of...
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How would you compare Western Dental vs Aspen Dental?
Western Dental always over book 2 to 3 hours waiting. No one care for you.
Product or Service Quality
Not quality.
Sloppy job. Warning
I have something else to compare
Need to research to avoid big mistakes.
Very bad
Product or Service Quality
Very bad
I wish I would have known that Aspen Dental was a cookie cutter outfit like Western Dental. U would think paying $200.00 a month on Insurance u would qualify for better dentists to choose from.