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Aspen Dental vs Western Dental
Aspen Dental vs Western Dental
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Aspen Dental and Western Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Aspen Dental and Western Dental Overview
Total reviews |
5039
|
858
|
Company responses |
0 |
0 |
Issues resolved |
46 |
7 |
Aspen Dental and Western Dental Consumer Ratings
Rank
68
out of 302 in Dentistry category
90
out of 302 in Dentistry category
Customer service
63
in category
79
in category
Diversity of Products or Services
74
in category
84
in category
Reliability
64
in category
70
in category
Website
61
in category
88
in category
Aspen Dental and Western Dental Rating Details
Reviewer's quote
I can never get through to customer service using my cell or landline. I tried chat, it took me to a different website & they wouldn't confirm that it was Aspen Dental. And finally they use this site, Pissed Consumer, to email their customer service folks...
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00 I currently do not have insurance and today after having spoken to 5 different people in Customer Service and Finance they tell me I have to pay $1500. 00 for my son to be seen! These departments they set up are 'fake' and are not designed to help you. You feel trapped and frustrated because...
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Diversity of Products or Services
Reviewer's quote
...Services not completed I want a refund. Carolyn Alexander..
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Not only did I not get a refund but they also charged me for other services that they have not fully completed properly. For instance, they took an impression of my teeth back in February for a gum tray that I was told that I needed. When it finally arrived, I was given someone else's tray that was...
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Reviewer's quote
...Total breakdown in reliability & efficiency..
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My problem is I financed my son's braces. They told me everything was included that they had to do was included in the financing. I paid off the financing now. I received a bill for additional 799 because of they were unexpectedly.Was not aware of the situation. That was in my son's mouth. That is...
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Reviewer's quote
...Their quote was $2800 more than what their website said a dental implant would cost? When ? about that they said where we live, (Kansas) not usually high cost area,..
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I checked the Western Dental website and it says that they are now open in San Francisco and how they are going about with the Covid-19 to keep customers safe and their staff safe. Well, that was all great. But I tried calling several times and their answering system says that someone will take my...
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Aspen Dental and Western Dental Pros and Cons
Pros
- Staff
- Location
- Look of the office
- Receptionists
- Very little
- No pros
Cons
- Customer service
- Unprofessional
- Lack of communication
- Taken advantage of
- Poor customer service
- Very poor customer service
Aspen Dental and Western Dental Most Positive Reviews
Top rated reviews
Wanna give a shout out to the staff at. Selma 2073 great staff there esp. Zoe and. DrHagan keep up the good work
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Great service. I love how they took care of me during treatment.
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Son muy buenos en su trabajo y muy atento y si uno tiene dudas o preguntas te resuelve rรกpido. Los reciendo
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I just went there this morning to have 4 teeth pulled out,at the western dental on 23 rd street.i had a fabulous dents...
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Aspen Dental and Western Dental Most Critical Reviews
Lowest rated reviews
almost 8 ago I went to have my dentures done I am so sorry that I didn't do some research on this company they are...
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I went in to have teeth clean they have been charging me for over 3 yrs for fluoride treatment I found out my insurance...
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Went to my local Aspen Dental for a routine cleaning and afterwards young dentist just fresh out of school examined my...
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Took2 wks to get app. For bad tooth ache .get there early with all paper work done .2 hrs later taken for exrays then...
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Aspen Dental and Western Dental Latest Reviews
Recent published reviews
been calling for years, months, weeks. In regards to my permanent bridge. There has been discoloration and pain since i...
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My problem is I financed my son's braces. They told me everything was included that they had to do was included in the f...
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I didn't need my teeth pulled at the time it could've waited at least 10 more years, they scammed me took advantage of...
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The office I went to closed and my records were supposed to be transferred but that never happened and I did not get...
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How would you compare Aspen Dental vs Western Dental?
Western Dental always over book 2 to 3 hours waiting. No one care for you.
Product or Service Quality
Not quality.
Sloppy job. Warning
I have something else to compare
Need to research to avoid big mistakes.
Very bad
Product or Service Quality
Very bad
I wish I would have known that Aspen Dental was a cookie cutter outfit like Western Dental. U would think paying $200.00 a month on Insurance u would qualify for better dentists to choose from.