PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aspen Dental and Smilebuilderz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aspen Dental
Smilebuilderz

Aspen Dental and Smilebuilderz Overview

Total reviews 4251 13
Company responses 0 0
Issues resolved 31 0

Aspen Dental and Smilebuilderz Consumer Ratings

Rank
74 out of 409 in Dentistry category
131 out of 409 in Dentistry category
Customer service
56 in category
75 in category
Diversity of Products or Services
75 in category
96 in category
Website
60 in category
100 in category
Reliability
57 in category
72 in category

Aspen Dental and Smilebuilderz Rating Details

Customer service
1.6 (1701 reviews)
1 (3 reviews)
Reviewer's quote

Customer service call not easy..

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They sent me a bill from 4 years ago stating that they had a glitch in their system! DO NO GO TO THEM! THEY ARE A RIPOFF. The billing system is very unprofessional to do something like this. It was my word against theirs but to keep it from going on my credit report and being the honest person I...

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Diversity of Products or Services
1.8 (1423 reviews)
1 (3 reviews)
Reviewer's quote

So if you are going to Aspen because you feel they are cheaper or the only one your insurance covers: LOOK AGAIN! There are more reasonable services out there, and there are absolutely businesses that welcome you and appreciate your business than Aspen Dental. Your "Reception" means what you see is...

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Went two times there. Never again and I am filing a suit on them. First they said I need a filing. I told them I can't have silver in my mouth my body rejects it. They put silver in. Later it went bad and then I need a root canal. 2nd time I went for a toothache and dr said I just need fluoride on...

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Website
2.1 (1371 reviews)
1 (2 reviews)
Reviewer's quote

Before I went to purchase replacement dentures, uppers and lowers, I went online to your website and saw that the Comfilytes were priced from $1449-$2150. I thought it was a terrific price, but I did not realize that the price was PER upper and lower since it is not listed as such on your site,...

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I went to the Ephrata PA smilebuilderz in December to have a pulpotomy done on one of my molars. Have to say that was the worst pain I have ever felt at any dentist office. It was more pain in a single visit than all the past dental visits combined!!! The woman actually had to inject novacane...

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Reliability
1.5 (1360 reviews)
1 (3 reviews)
Reviewer's quote

84 year old mother needed bottom plate lined. Went to Aspen Dental in Cape Coral. Even though all she wanted was the bottom plate lined, Dentist claimed he couldn't do that and she would need a new bottom plate. THEN he told her she would need to get a new top plate to match the new bottom one even...

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No items

Aspen Dental and Smilebuilderz Pros and Cons

Pros
  • Staff
  • Look of the office
  • Location
No votes
Cons
  • Customer service
  • Lack of communication
  • Whole aspen dental experience
  • Professionalism

Aspen Dental and Smilebuilderz Most Positive Reviews

Top rated reviews
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

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No votes
5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

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No votes

Aspen Dental and Smilebuilderz Most Critical Reviews

Lowest rated reviews
1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

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1

I went to the Ephrata PA smilebuilderz in December to have a pulpotomy done on one of my molars. Have to say that was...

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1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

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1

Went two times there. Never again and I am filing a suit on them. First they said I need a filing. I told them I can't...

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Aspen Dental and Smilebuilderz Latest Reviews

Recent published reviews
1

My review of aspen dental in wooster.my insurance only covers them and I really can't afford to pay a dentist out of...

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No votes

I went to smilebuilderz Urgent Care during covid lockdown. They started a root canal, but was not able to finish it at...

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No votes

I went to a well known dental outfit today to try and get my dentures fixed that was broken. When I finally got to go...

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No votes

I had a set of films taken at the specialty practice in October of 2018. I saw Smile Builderz for an emergency on my...

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Aspen Dental and Smilebuilderz Products and Services

Most reviewed product and services
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • Aspen Dental Dentistry Doctor (42 reviews)