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Aspen Dental

Hospitals, Clinics and Medical Centers, Doctors
  • 12 ISSUES RESOLVED
  • 2442 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Staff 14
  • Look of the office 13
  • Dentist 8
  • Pricing 6
  • Timeliness 6

Customers don't like

  • Lack of communication10
  • Tooth hurts now6
  • Long wait-1 hour in chair5
  • Poor treatment5
  • Not being billed correctly5
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Smilebuilderz

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Miami, Florida, United States #1343401

I just left the Ephrata office with my son who was having tooth pain in two molars.After taking xrays and waiting another half hour, an office woman came in and said that "you can't have two problems".

Evidently two teeth with pain qualifies as two problems and hence they could not help us. I questioned if they could do anything and never got an answer other than xrays.

We left completely confused and it was a total waste of time.Now we must schedule with a dentist - someone who actually practices dentistry and doesn't just do xrays.