PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Monarch Dental and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Monarch Dental
Aspen Dental

Monarch Dental and Aspen Dental Overview

Total reviews 379 5039
Company responses 0 0
Issues resolved 0 46

Monarch Dental and Aspen Dental Consumer Ratings

Rank
78 out of 302 in Dentistry category
68 out of 302 in Dentistry category
Customer service
65 in category
63 in category
Diversity of Products or Services
83 in category
74 in category
Website
89 in category
62 in category
Reliability
71 in category
64 in category

Monarch Dental and Aspen Dental Rating Details

Customer service
1.5
(85 reviews)
1.6
(2141 reviews)
Reviewer's quote

...Very bad billing practices and customer service..

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I can never get through to customer service using my cell or landline. I tried chat, it took me to a different website & they wouldn't confirm that it was Aspen Dental. And finally they use this site, Pissed Consumer, to email their customer service folks...

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Diversity of Products or Services
1.6
(75 reviews)
1.8
(1789 reviews)
Reviewer's quote

Have minimal work done there get your dentures partials elsewhere This field is already a lucrative entity without adding inferior products to its clients and extorting money from insurance companies and the people hope it's not Monarch but I will not be a victim and will not rest until I find out...

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...Services not completed I want a refund. Carolyn Alexander..

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Website
1.8
(72 reviews)
2
(1723 reviews)
Reviewer's quote

Incident on /23/24 around 2pm. Female employee answered. Stated I wanted the doctor to write me a prescription for a mouth issue. I asked her to just say yes or no whether the doctor can she said no. Then realize the doctor had previously written me a prescription for something else. When I tried...

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...Their quote was $2800 more than what their website said a dental implant would cost? When ? about that they said where we live, (Kansas) not usually high cost area,..

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Reliability
1.3
(68 reviews)
1.4
(1776 reviews)
Reviewer's quote

Incident on 1/23 around 2pm. Black, female employee refused to give me her name when I asked then hung up on me!!! She stated incorrectly (or lied) that doctor cant write prescriptions. Before I realized the doctor had previously written me a prescription, asked her to just say yes or no to my...

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...Total breakdown in reliability & efficiency..

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Monarch Dental and Aspen Dental Pros and Cons

Pros
  • Assistants
  • Staff at central expwy site was friendly-
  • Location
  • Staff
  • Location
  • Look of the office
Cons
  • Customer service
  • Dont care about their patients
  • Dentures suck
  • Customer service
  • Unprofessional
  • Lack of communication

Monarch Dental and Aspen Dental Most Positive Reviews

Top rated reviews
5

I went back to dispute the billing but after looking at new X-rays I now understand what the billing was for and am...

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5

Wanna give a shout out to the staff at. Selma 2073 great staff there esp. Zoe and. DrHagan keep up the good work

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5

Dr. Dutta at Monarch dental McCreeless is a periodontal genius!She saved my teeth!Unbelievable!

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5

Son muy buenos en su trabajo y muy atento y si uno tiene dudas o preguntas te resuelve rรกpido. Los reciendo

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Monarch Dental and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

The famous Dr. A pulled a healthy tooth and now I'm paying for it. And had an expensive procedure done. Thanks to...

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1

Be ware-These people are non professions , will lie too u & take advantage of you. Will tell u teeth are infected &...

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1

Monarch Dental was the worst dental experience I've ever had. The pricing (with insurance) was so high I had to take...

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1

I did a root canal therapy in Binghamton Aspen Dental on Dec 2016, which is a terrible experience. Now the tooth is...

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Monarch Dental and Aspen Dental Latest Reviews

Recent published reviews
3.9

Incident on /23/24 around 2pm. Female employee answered. Stated I wanted the doctor to write me a prescription for a...

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1

been calling for years, months, weeks. In regards to my permanent bridge. There has been discoloration and pain since i...

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3

Incident on 1/23 around 2pm. Black, female employee refused to give me her name when I asked then hung up on me!!! She...

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1

I didn't need my teeth pulled at the time it could've waited at least 10 more years, they scammed me took advantage of...

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