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Monarch Dental

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 314 TOTAL REVIEWS
  • $93K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Staff
Customer service
Website
Diversity of Products or Services
Reliability
  • When i left 2
  • Dental staff 2
  • Assistants 2
  • Staff 1
  • Receptionist 1

Customers don't like

  • Inexperience2
  • Dentist2
  • Customer service2
  • Wait time1
  • Time wasted1
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Aspen Dental

Hospitals, Clinics and Medical Centers, Doctors
  • 14 ISSUES RESOLVED
  • 2501 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.9
Staff
Customer service
Website
Diversity of Products or Services
Reliability
  • Staff 14
  • Look of the office 13
  • Dentist 8
  • Timeliness 6
  • Pricing 6

Customers don't like

  • Lack of communication10
  • Tooth hurts now6
  • And the supprize amount had to pay6
  • Poor treatment5
  • Not being billed correctly5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1374207

One thing I've learned in my 6 months of dealing with Monarch Dental is that it makes a big difference in which location you go to.I had extensive work done (teeth cleaned, teeth pulled, temporary partial, permanent partials, etc).

First location I went to was ok.....the dentist I saw was awesome....hygienist was good, office help was ok....but.......after I had my teeth pulled the dentist I had been seeing was transferred to another office. So I had the choice of going to a different office (which was way out of my way) or seeing their current dentist. I chose to see their current dentist cause I thought it would be easier...plus it eliminated the complications of changing everything with my insurance company. Wrong!

First time I've ever walked out in the middle of a dentist appointment---the dentist was rude, arrogant and condescending. She hadn't even bothered to read my chart before I went in. I can't believe she is even a dentist....wish I remembered her name but I don't----all I know is she is the dentist at Town East Mall Mesquite, Texas location. I left and promptly called the location in Dallas where Dr.

Patel had transferred and made an appt. with him. Been to 2 appointments with him and finally feel that I'm on the right track. Dr.

Patel is a professional caring dentist......and that's what we want when we look for a dentist, right? DON'T GO TO THE TOWN EAST MESQUITE LOCATION! That dentist is HORRIBLE!

It's out of my...

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