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Aspen Dental
Monarch Dental

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Aspen Dental

Aspen Dental

1.8
  • 25 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3997 TOTAL REVIEWS
Rank
55 out of 459
in Dentistry category
Rating Details
Customer service
Staff
Diversity of Products or Services
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    894
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    01:37
  • ISSUES RESOLVED
    2%
Top Products and Services
No votes
919 reviews
No votes
594 reviews
No votes
353 reviews
Monarch Dental

Monarch Dental

1.7
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 348 TOTAL REVIEWS
Rank
66 out of 459
in Dentistry category
Rating Details
Customer service
Staff
Diversity of Products or Services
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    01:47
  • ISSUES RESOLVED
    0%
Top Products and Services
No votes
89 reviews
No votes
81 reviews
1.5
26 reviews

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Anonymous
#1374207

One thing I've learned in my 6 months of dealing with Monarch Dental is that it makes a big difference in which location you go to. I had extensive work done (teeth cleaned, teeth pulled, temporary partial, permanent partials, etc).

First location I went to was ok.....the dentist I saw was awesome....hygienist was good, office help was ok....but.......after I had my teeth pulled the dentist I had been seeing was transferred to another office. So I had the choice of going to a different office (which was way out of my way) or seeing their current dentist. I chose to see their current dentist cause I thought it would be easier...plus it eliminated the complications of changing everything with my insurance company. Wrong!

First time I've ever walked out in the middle of a dentist appointment---the dentist was rude, arrogant and condescending. She hadn't even bothered to read my chart before I went in. I can't believe she is even a dentist....wish I remembered her name but I don't----all I know is she is the dentist at Town East Mall Mesquite, Texas location. I left and promptly called the location in Dallas where Dr.

Patel had transferred and made an appt. with him. Been to 2 appointments with him and finally feel that I'm on the right track. Dr.

Patel is a professional caring dentist......and that's what we want when we look for a dentist, right? DON'T GO TO THE TOWN EAST MESQUITE LOCATION! That dentist is HORRIBLE!

It's out of my way, and takes more of my time but so worth it to go to Dr. Patel at the Buckner location.

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