PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Med Express and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Med Express
Aspen Dental

Med Express and Aspen Dental Overview

Total reviews
202
4169
Company responses
0
0
Issues resolved
0
31

Med Express and Aspen Dental Consumer Ratings

Rank
330 out of 1972 in Hospitals, Clinics and Medical Centers category
62 out of 384 in Dentistry category
Customer service
246 in category
56 in category
Diversity of Products or Services
301 in category
70 in category
Website
309 in category
58 in category
Reliability
227 in category
57 in category

Med Express and Aspen Dental Rating Details

Customer service
1.3 (98 reviews)
1.6 (1665 reviews)
Reviewer's quote

...Terrible place and customer service sucks..

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Customer service call not easy..

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Diversity of Products or Services
1.5 (88 reviews)
1.9 (1389 reviews)
Reviewer's quote

...I asked why- they took my insurance and I had a credit card on file to pay for the services. The answer I got ?? We don’t have time today to see you ..

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I have explained in writing and verbally that my dental insurance has confirmed that I have the benefits for the charged services. The have not paid the claim as that are awaiting xrays and dental explanations for the DMD before they pay the claim. I have been attempting to get the office to send...

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Website
2 (77 reviews)
2.1 (1345 reviews)
Reviewer's quote

Banned from Med Express with no reason whatsoever instead I get handed a letter. Very unprofessional and tossing aside the Hippocratic oath as if it's garbage.

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Stay away , I saw a Aspen Dental advertisement , so I went on line and checked out their Website . Saw advertisement for Specials and thought I check it out . Even called and confirmed it and the young lady confirmed it and my insurance , After initial appointment , sat down to discuss things...

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Reliability
1.3 (71 reviews)
1.5 (1321 reviews)
Reviewer's quote

I when into the med express burning and frequency and was diagnosed with a U.T.I. and then a prescripted for methylprednisolone instead of the antibiotic nitrofurantoin, and when I called back the clinic to question why I had been given steroids instead of an antibiotic the secretary would not put...

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I scheduled an appointment for a broken filling. I went to the office and left after almost 2 hours without a new filling. I had to go through x-rays which I told them them and didnt want them but was told it was an office policy. Then I saw two more people who then sent me to the office manger who...

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Med Express and Aspen Dental Pros and Cons

Pros
  • Location to our home
  • Convenience of the location
  • Staff
  • Staff
  • Look of the office
  • Location
Cons
  • Bad service
  • Staff
  • Lack of empathy
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Med Express and Aspen Dental Most Positive Reviews

Top rated reviews
5

I had to visit MedExpress yesterday, September 1st because I couldn't get an appointment w my PCP! All the staff at...

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5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

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5

I have visited the local office six or seven times. Occasionally there is a surly receptionist, but most staff are very...

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5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

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Med Express and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

I woke up on a Sunday with UTI symptoms so I went to a Med Express in Woodbury, NJ to get antibiotics because I really...

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1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

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1

I came here when my eyes was so hurt ,when I saw the doctor just ask me couple questions then tell me that he can not do...

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1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

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Med Express and Aspen Dental Latest Reviews

Recent published reviews
No votes

This company wasted a week of my time, putting me through 3 phone interviews. I interviewed well through all of them...

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2.1

I scheduled an appointment for a broken filling. I went to the office and left after almost 2 hours without a new...

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1

Went to MedExpress with Corona virus symptoms fever cough sore throat 2 weeks prior to this coworker tested positive for...

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1

I called for a cleaning which my insurance pays 100% of. Everything went fine until I went to leave, they said I owed...

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Med Express and Aspen Dental Products and Services

Most reviewed product and services
  • Med Express Doctor (39 reviews)
  • Med Express Medical Care (37 reviews)
  • Med Express Customer Care (23 reviews)
  • Aspen Dental Customer Care (323 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)