PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Med Express and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Med Express
Aspen Dental

Med Express and Aspen Dental Overview

Total reviews
196
4059
Company responses
0
0
Issues resolved
0
28

Aspen Dental was first mentioned on PissedConsumer on Aug 9, 2008 and since then this brand received 4059 reviews. It is 3863 reviews more than Med Express received since Mar 26, 2012.

Med Express and Aspen Dental Consumer Ratings

Rank
313 out of 2947 in Hospitals, Clinics and Medical Centers category
57 out of 474 in Dentistry category
Staff
273 in category
54 in category
Customer service
233 in category
55 in category
Diversity of Products or Services
286 in category
67 in category

Med Express and Aspen Dental Rating Details

Staff
1.6 (100 reviews)
1.9 (1597 reviews)
Reviewer's quote

...Those two staff members should be ashamed of themselves for how they treated my handicapped son and I..

Samantha D

However, the office staff at the Niskayuna office on Balltown Road was disrespectful and completely incompetent. I had to book a second emergency appointment on November 14, 2019 for two days later and it was confirmed by office staff. But when I called on the morning of the appointment to request...

Brenda H
Customer service
1.4 (94 reviews)
1.6 (1608 reviews)
Reviewer's quote

I went to the greensburg location for what I thought was a bad virus. I hadn’t kept anything down since Thursday evening and worried I was dehydratedWent to register and said what my concern was.Was turned away and said they wouldn’t see me.. I asked why- they took my insurance and I had a credit...

PissedConsumer1277003

I called the phone service they set up the appointment and I showed up, The Dundalk office told me I was not on the list and they would not see me...

PissedConsumer1700272
Diversity of Products or Services
1.5 (86 reviews)
1.9 (1342 reviews)
Reviewer's quote

Was denied an antibiotic...I am 65 yr old female ...fragile health...heart issues...cancer survivor..told nurse practioner that I know these symptoms and need at least a 5-7 day antibiotic....said she couldnt give me any unless I have pneumonia or strep...says they monitor this closely...what a...

PissedConsumer1721347

I had appt. for cleaning and xray got xray no cleaning moved myappt. time up and down notbusiness like friendly girls but when ur sitting waiting for appt, u made day before u should be called on at that time not asked to waite 3 hours for cleaning

PissedConsumer1729600

Med Express and Aspen Dental Pros and Cons

Pros
  • Location to our home
  • Convenience of the location
  • Hours
  • Staff
  • Look of the office
  • Timeliness
Cons
  • Bad service
  • Staff
  • Refused to provide treatment
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Med Express and Aspen Dental Most Positive Reviews

Top rated reviews
5

I had to visit MedExpress yesterday, September 1st because I couldn't get an appointment w my PCP! All the staff at...

5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

Med Express and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

I woke up on a Sunday with UTI symptoms so I went to a Med Express in Woodbury, NJ to get antibiotics because I really...

1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

Med Express and Aspen Dental Latest Reviews

Recent published reviews
1.1

Was denied an antibiotic...I am 65 yr old female ...fragile health...heart issues...cancer survivor..told nurse...

Read all 196 reviews
1.6

They are quick to help you apply for a Care Credit card and then bill both your insurance and Care Credit. Poorly...

Read all 4059 reviews

Med Express and Aspen Dental Products and Services

Most reviewed product and services
  • Med Express Doctor (39 reviews)
  • Med Express Medical Care (34 reviews)
  • Med Express Customer Care (23 reviews)
  • Aspen Dental Customer Care (319 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)