PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LabCorp and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LabCorp
Aspen Dental

LabCorp and Aspen Dental Overview

Total reviews
1348
4054
Company responses
0
0
Issues resolved
4
28

Aspen Dental was first mentioned on PissedConsumer on Aug 9, 2008 and since then this brand received 4054 reviews. It is 2706 reviews more than LabCorp received since Nov 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Aspen Dental customer support team than with LabCorp customer service.

LabCorp and Aspen Dental Consumer Ratings

Rank
304 out of 2944 in Hospitals, Clinics and Medical Centers category
56 out of 470 in Dentistry category
Customer service
269 in category
55 in category
Staff
314 in category
55 in category
Website
221 in category
55 in category

LabCorp and Aspen Dental Rating Details

Customer service
1.2 (626 reviews)
1.6 (1604 reviews)
Reviewer's quote

I had 4 blood tests done on June 8, 2019 ...when I asked about my results -I got the run a round - "technical difficulties, our machine is down, we are waiting on kits to come in" for 2 months? not until I told them I was going to write their CEO with all the back up with their responses -...

ann w

I called the phone service they set up the appointment and I showed up, The Dundalk office told me I was not on the list and they would not see me...

PissedConsumer1700272
Staff
1.4 (594 reviews)
1.9 (1593 reviews)
Reviewer's quote

I have NO Problems with office staff. They're not the friendliest, but I get the feeling that they're seriously underpaid. Now my Complaint: Complain to your State Attorney General Consumer Protection office...

Liesa

However, the office staff at the Niskayuna office on Balltown Road was disrespectful and completely incompetent. I had to book a second emergency appointment on November 14, 2019 for two days later and it was confirmed by office staff. But when I called on the morning of the appointment to request...

Brenda H
Website
2.2 (477 reviews)
2.1 (1295 reviews)
Reviewer's quote

...Website is having technical issues over and over. PLEASE fix the site! This is 2018 with zero improvements since the site started. Now the office wants you to sign in all on an iPad with me the customer doing ALL the work! No one to help with it either...

Rachel T

I want to warn as many people as possible that Aspen Dental is full of traps, in fact on this website it talks about Aspen Dental being one big fat RAT TRAP. For those people who went but got out okay, LUCKY YOU!!! However, there are thousands of us who did NOT get out ok, and live with the pain...

Shontavia

LabCorp and Aspen Dental Pros and Cons

Pros
  • Painless blood draw
  • Ease of scheduling appt on line
  • Receptionist
  • Staff
  • Look of the office
  • Timeliness
Cons
  • Customer service
  • Worst service
  • Front desk staff
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

LabCorp and Aspen Dental Most Positive Reviews

Top rated reviews
5

The Stow, Ohio facility has posted hours of 7:30 to 4:30, but faile to open until nearly 8:00am. Their closed sign...

5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

LabCorp and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

Do NOT go to the Labcorp lab at 240 MIDDLETOWN BLVD., LANGHORNE, PA for your baby's blood work. They were NOT able to...

1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

LabCorp and Aspen Dental Latest Reviews

Recent published reviews

Scheduled appt. arrived 25 minutes before time. Sat there til 15 minutes after my appt. this had happened before at the...

Read all 1348 reviews

Reply
Charlene Duclos
Fri 12/6/2019 2:55 PM
To who this may concern: I recently phoned to make a appt. I poured my heart ou...

Read all 4054 reviews

LabCorp and Aspen Dental Products and Services

Most reviewed product and services
  • Labcorp Customer Care (381 reviews)
  • Labcorp Blood Test Procedure (142 reviews)
  • Labcorp Receptionist (90 reviews)
  • Aspen Dental Customer Care (319 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)