PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aspen Dental and LabCorp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aspen Dental
LabCorp

Aspen Dental and LabCorp Overview

Total reviews
4196
1420
Company responses
0
0
Issues resolved
31
4

Aspen Dental and LabCorp Consumer Ratings

Rank
62 out of 388 in Dentistry category
303 out of 1980 in Hospitals, Clinics and Medical Centers category
Customer service
56 in category
265 in category
Diversity of Products or Services
73 in category
250 in category
Website
58 in category
235 in category
Reliability
57 in category
209 in category

Aspen Dental and LabCorp Rating Details

Customer service
1.6 (1679 reviews)
1.3 (663 reviews)
Reviewer's quote

Customer service call not easy..

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I've spent countless hours on hold with customer service to find my results. This is when I was told by someone that LabCorp does this on purpose (whoever this was is lying) so our information cannot be stolen. Our CORRECT information is linked, so we can view results online, they don't purposely...

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Diversity of Products or Services
1.8 (1399 reviews)
2 (420 reviews)
Reviewer's quote

I have explained in writing and verbally that my dental insurance has confirmed that I have the benefits for the charged services. The have not paid the claim as that are awaiting xrays and dental explanations for the DMD before they pay the claim. I have been attempting to get the office to send...

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Received a "bill" for "services rendered" in the amount of $178. They claim my doctor's office ordered blood work but they are unable to provide ANY information about what was done, how the charges were incurred, etc. My doctor says I should not receive a bill or any communication from LabCorp...

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Website
2.1 (1353 reviews)
2.2 (509 reviews)
Reviewer's quote

Stay away , I saw a Aspen Dental advertisement , so I went on line and checked out their Website . Saw advertisement for Specials and thought I check it out . Even called and confirmed it and the young lady confirmed it and my insurance , After initial appointment , sat down to discuss things...

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...Website is having technical issues over and over. PLEASE fix the site! This is 2018 with zero improvements since the site started. Now the office wants you to sign in all on an iPad with me the customer doing ALL the work! No one to help with it either...

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Reliability
1.5 (1335 reviews)
1.4 (461 reviews)
Reviewer's quote

I called 3 different occasions well within normal business hours and was offered hour of operation and to call back during normal business hours. Frustrating especially with throbbing tooth pain.I did find a corporate 800 number for assistance, but they could not raze the local outlet within...

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The Auburndale fl Walgreens locations.. didnt properly take my sons dna sample.. they allowed in store payments less than the procedure is suppose to be.. He was a walk in.. there not suppose to take walk ins.. and they allowed him to print off a paternity paperwork form in there office when there...

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Aspen Dental and LabCorp Pros and Cons

Pros
  • Staff
  • Look of the office
  • Location
  • Painless blood draw
  • Ease of scheduling appt on line
  • Good locations
Cons
  • Customer service
  • Lack of communication
  • Whole aspen dental experience
  • Customer service
  • Worst service
  • Front desk staff

Aspen Dental and LabCorp Most Positive Reviews

Top rated reviews
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

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5

The Stow, Ohio facility has posted hours of 7:30 to 4:30, but faile to open until nearly 8:00am. Their closed sign...

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5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

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5

Almost 2 years ago Lucy the lab tech, after 1 1/2 years had gained my trust and sympathy.She claimed she was going to be...

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Aspen Dental and LabCorp Most Critical Reviews

Lowest rated reviews
1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

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1

Do NOT go to the Labcorp lab at 240 MIDDLETOWN BLVD., LANGHORNE, PA for your baby's blood work. They were NOT able to...

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1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

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1

I took my one year old son to the Labcorp in Pasasdena, Texas off Fairmont and to start the minute I walked in it was...

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Aspen Dental and LabCorp Latest Reviews

Recent published reviews
2

I called 3 different occasions well within normal business hours and was offered hour of operation and to call back duri...

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1.5

The Auburndale fl Walgreens locations.. didnt properly take my sons dna sample.. they allowed in store payments less...

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1.5

I went in and had impressions done and was told I was gettin an immediate set of dentures which would be made in the...

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1.9

Did test but results never came back....I guess they want my insurance money but didnt want to do the work!

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Aspen Dental and LabCorp Products and Services

Most reviewed product and services
  • Aspen Dental Customer Care (323 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • Labcorp Customer Care (387 reviews)
  • Labcorp Blood Test Procedure (144 reviews)
  • Labcorp Receptionist (90 reviews)