PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Great Expressions Dental Centers and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Great Expressions Dental Centers
Aspen Dental

Great Expressions Dental Centers and Aspen Dental Overview

Total reviews
313
4095
Company responses
0
0
Issues resolved
4
29

Aspen Dental was first mentioned on PissedConsumer on Aug 9, 2008 and since then this brand received 4095 reviews. It is 3782 reviews more than Great Expressions Dental Centers received since Mar 31, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Great Expressions Dental Centers customer support team and Aspen Dental customer service.

Great Expressions Dental Centers and Aspen Dental Consumer Ratings

Rank
74 out of 429 in Dentistry category
56 out of 429 in Dentistry category
Customer service
59 in category
55 in category
Staff
62 in category
55 in category
Diversity of Products or Services
63 in category
66 in category

According to consumer ratings and reviews, Aspen Dental ranks 18 points higher in the Dentistry category than Great Expressions Dental Centers. People gave Great Expressions Dental Centers 1.6 stars for Customer service criterion in Dentistry category and it is 100 points higher than the worst rated brand in this category. At the same time, Aspen Dental was rated 1.6 stars for Customer service criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Aspen Dental has a higher rating than Great Expressions Dental Centers. Regarding Diversity of Products or Services criterion, consumers gave Great Expressions Dental Centers 2 stars and it is 60% greater than other in category. Aspen Dental however was rated 1.9 stars and it is 58% greater than other in category.

Great Expressions Dental Centers and Aspen Dental Rating Details

Customer service
1.6 (190 reviews)
1.6 (1623 reviews)
Reviewer's quote

The Great Expressions located in 1379 Morris Ave, Union, NJ 07083 has all of the sudden changed employees, whom do not show any customer service expertise. All appointment confirmations now are cancelled and rescheduled more than 2 times. I hate the ghetto uneducated attitudes these women show...

Paulina M

I am an invisalign patient with aspen and the level of dental and customer service is lousy. they do not stick to the treatment plan, they seem like they have no idea what they are doing. If you call with a question or request, They say they will call you back but they don't...

PissedConsumer1754298
Staff
1.8 (184 reviews)
1.9 (1615 reviews)
Reviewer's quote

Had a visit recently at one of Great Expression locations center and I was treated very rude and unprofessional by the front desk staff. Hygienist and Dentis were very friendley and very professional. I loved their work...

PissedConsumer1738929

...The staff there says the sores have to be healed before anything can be done. The only person that saw her was a dental tech the last time. We have a 100 mile round trip each time...

PissedConsumer1763179
Diversity of Products or Services
2 (147 reviews)
1.9 (1358 reviews)
Reviewer's quote

...POOR CUSTOMER SERVICES. I AM A BUSINESS OWNER AND DOES ALOT OF NETWORKING WITH CLIENTS. I WOULD NOT HAVE DONE THAT...

Cheryl S

The second office manager, Bryan, assured me that I would not be responsible for services not covered under my plan and the letters from my United Concordia specifically stated that, The Provider has agreed not to bill you for the difference between the PROVIDERS CHARGE and the allowance for this...

Tascha

Great Expressions Dental Centers and Aspen Dental Pros and Cons

Pros
  • Dental assistant
  • Dentist
  • Appointment confirmation
  • Staff
  • Look of the office
  • Timeliness
Cons
  • Wait time
  • Billing practices
  • Hidden charges
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Great Expressions Dental Centers and Aspen Dental Most Positive Reviews

Top rated reviews
5

Manchester, CT office is nice! Staff seem to really listen and care - they're committed to providing quality service &...

5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

Great Expressions Dental Centers and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

Worst place EVER! My son was seen (in the Lehigh Acres, Florida office) and we were told he needed a root canal...at...

1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

Great Expressions Dental Centers and Aspen Dental Latest Reviews

Recent published reviews
1.5

Had a visit recently at one of Great Expression locations center and I was treated very rude and unprofessional by the f...

Read all 313 reviews

I went to them for Dental implants all on 4 procedure
They pulled my teeth, then gave me healing dentures that were not m...

Read all 4095 reviews

Great Expressions Dental Centers and Aspen Dental Products and Services

Most reviewed product and services
  • Great Expressions Dental Centers Customer Care (66 reviews)
  • Great Expressions Dental Centers Dentistry Doctor (8 reviews)
  • Great Expressions Dental Centers Office Manager (6 reviews)
  • Aspen Dental Customer Care (320 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)