PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aspen Dental and Great Expressions Dental Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aspen Dental
Great Expressions Dental Centers

Aspen Dental and Great Expressions Dental Centers Overview

Total reviews 4271 334
Company responses 0 0
Issues resolved 31 4

Aspen Dental and Great Expressions Dental Centers Consumer Ratings

Rank
74 out of 378 in Dentistry category
78 out of 378 in Dentistry category
Customer service
55 in category
60 in category
Diversity of Products or Services
74 in category
69 in category
Website
61 in category
62 in category
Reliability
56 in category
55 in category

Aspen Dental and Great Expressions Dental Centers Rating Details

Customer service
1.6 (1712 reviews)
1.5 (200 reviews)
Reviewer's quote

...in advance by many local past patients to avoid this office, unfortunately my elderly parent got to experience the unprofessionalism and blatant lack of customer service first hand. Many, many hours were wasted to secure my refund. I recommend you seek other dental options in Sun City Center, FL if the need...

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Since we have always received excellent customer service in Miami, we anticipated the same service in Palm Bay. I just called the Palm Bay office to make an appointment and was told that my entire family had been released from the office due to a conflict with the Doctor. I'm appalled for one being...

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Diversity of Products or Services
1.8 (1431 reviews)
1.9 (157 reviews)
Reviewer's quote

So if you are going to Aspen because you feel they are cheaper or the only one your insurance covers: LOOK AGAIN! There are more reasonable services out there, and there are absolutely businesses that welcome you and appreciate your business than Aspen Dental. Your "Reception" means what you see is...

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...I left with two hours wasted, they tried to get almost 300 out of me with services that I did not come for and dont urgently need. When I declined the services then they declined my my teeth cleaning that I originally came for. BE CAREFUL and know your insurance plan line for line...

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Website
2.1 (1380 reviews)
2 (151 reviews)
Reviewer's quote

Before I went to purchase replacement dentures, uppers and lowers, I went online to your website and saw that the Comfilytes were priced from $1449-$2150. I thought it was a terrific price, but I did not realize that the price was PER upper and lower since it is not listed as such on your site,...

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Over a series of years (and an endless parade of different dentists) I have had severely substandard care at the local office and have finally taken my business to a "real" dentist in private practice who has been my sister and her family's dentist for years.He has been repairing the poor work of...

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Reliability
1.5 (1371 reviews)
1.5 (152 reviews)
Reviewer's quote

They are horrible. Pulled the wrong tooth, even after an X-ray. They then acted as if all was well. This Fort Smith office should be closed.

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I have two insurances policies &;;;;;; expressed that both would pay on bill. They agreed to bill both insurances, but refused to believe they would both pay. The result is I was required to pay a $400 copay for 2 separate crowns ($800). Then after my insurances were both finally billed, my...

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Aspen Dental and Great Expressions Dental Centers Pros and Cons

Pros
  • Staff
  • Look of the office
  • Location
  • Dental assistant
  • Dentist
  • Appointment confirmation
Cons
  • Customer service
  • Lack of communication
  • Whole aspen dental experience
  • Wait time
  • Billing practices
  • Hidden charges

Aspen Dental and Great Expressions Dental Centers Most Positive Reviews

Top rated reviews
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

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5

My son had dental service with Great Expression Dental Center in Stockbridge, GA between April 2015 through July 2015. ...

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5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

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5

Manchester, CT office is nice! Staff seem to really listen and care - they're committed to providing quality service &...

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Aspen Dental and Great Expressions Dental Centers Most Critical Reviews

Lowest rated reviews
1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

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1

Worst place EVER! My son was seen (in the Lehigh Acres, Florida office) and we were told he needed a root canal...at...

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1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

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1

This has been the worst dental experience of my life. Told me that I needed work done that didn't need to be done. ...

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Aspen Dental and Great Expressions Dental Centers Latest Reviews

Recent published reviews
No votes

I am very upset with what happened in the office in Bloomingdale IL. I was charged for a electric tooth brush that I was...

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No votes

On 12/1/20, I was at the Atlanta Midtown Great Expressions facility for a hygienist appointment. The hygienist and her a...

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No votes

Aspen Dental
I had an appt at the Hixson TN location on 01.09.21. I spoke to the front desk PRIOR and advised I needed an...

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1.7

came for a routine 6 month cleaning. I left with two hours wasted, they tried to get almost 300 out of me with services...

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Aspen Dental and Great Expressions Dental Centers Products and Services

Most reviewed product and services
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • Aspen Dental Dentistry Doctor (42 reviews)
  • Great Expressions Dental Centers Dentistry Doctor (8 reviews)
  • Great Expressions Dental Centers Office Manager (6 reviews)
  • Great Expressions Dental Centers Receptionist (6 reviews)