PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aspen Dental and Great Expressions Dental Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aspen Dental
Great Expressions Dental Centers

Aspen Dental and Great Expressions Dental Centers Overview

Total reviews
4171
321
Company responses
0
0
Issues resolved
31
4

Aspen Dental and Great Expressions Dental Centers Consumer Ratings

Rank
62 out of 384 in Dentistry category
74 out of 384 in Dentistry category
Customer service
57 in category
60 in category
Diversity of Products or Services
71 in category
67 in category
Website
59 in category
62 in category
Reliability
58 in category
55 in category

Aspen Dental and Great Expressions Dental Centers Rating Details

Customer service
1.6 (1667 reviews)
1.5 (194 reviews)
Reviewer's quote

Customer service call not easy..

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The Great Expressions located in 1379 Morris Ave, Union, NJ 07083 has all of the sudden changed employees, whom do not show any customer service expertise. All appointment confirmations now are cancelled and rescheduled more than 2 times. I hate the ghetto uneducated attitudes these women show...

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Diversity of Products or Services
1.9 (1391 reviews)
1.9 (152 reviews)
Reviewer's quote

I have explained in writing and verbally that my dental insurance has confirmed that I have the benefits for the charged services. The have not paid the claim as that are awaiting xrays and dental explanations for the DMD before they pay the claim. I have been attempting to get the office to send...

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...POOR CUSTOMER SERVICES. I AM A BUSINESS OWNER AND DOES ALOT OF NETWORKING WITH CLIENTS. I WOULD NOT HAVE DONE THAT...

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Website
2.1 (1347 reviews)
2 (146 reviews)
Reviewer's quote

Stay away , I saw a Aspen Dental advertisement , so I went on line and checked out their Website . Saw advertisement for Specials and thought I check it out . Even called and confirmed it and the young lady confirmed it and my insurance , After initial appointment , sat down to discuss things...

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Due to the caronavirus, the office has been closed and My daughter has not been able to see an orthodontist since February. Her March appt was cancelled due to the caronavirus and Im sure she wont be getting in this month, May, because Ive been told that they arent reopening until May 26th or 27th....

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Reliability
1.5 (1323 reviews)
1.5 (146 reviews)
Reviewer's quote

This happened in *** Georgia 2018 of June and this person made a mistake telling me I didnt have to pay for this June cause she borrowed money from my comenity dentalfirst acvount And I dont have a credit card through neither ones of comenity or dentalfirst aspen ...got a bill saying I owed 400 now...

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I wish I could give negative stars about my experience here. Judging by how the doctor woman spoke to me in person, she will most likely deny my review acting like nothing happened. However, my experience is truthful and appalling which is exactly why Im writing this review. They asked me via email...

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Aspen Dental and Great Expressions Dental Centers Pros and Cons

Pros
  • Staff
  • Look of the office
  • Location
  • Dental assistant
  • Dentist
  • Appointment confirmation
Cons
  • Customer service
  • Lack of communication
  • Whole aspen dental experience
  • Wait time
  • Billing practices
  • Hidden charges

Aspen Dental and Great Expressions Dental Centers Most Positive Reviews

Top rated reviews
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

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5

My son had dental service with Great Expression Dental Center in Stockbridge, GA between April 2015 through July 2015. ...

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5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

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5

Manchester, CT office is nice! Staff seem to really listen and care - they're committed to providing quality service &...

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Aspen Dental and Great Expressions Dental Centers Most Critical Reviews

Lowest rated reviews
1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

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1

Worst place EVER! My son was seen (in the Lehigh Acres, Florida office) and we were told he needed a root canal...at...

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1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

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1

This has been the worst dental experience of my life. Told me that I needed work done that didn't need to be done. ...

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Aspen Dental and Great Expressions Dental Centers Latest Reviews

Recent published reviews
2.3

This happened in *** Georgia 2018 of June and this person made a mistake telling me I didnt have to pay for this June...

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1.3

Due to the caronavirus, the office has been closed and My daughter has not been able to see an orthodontist since...

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1

I had some teeth worked on a a couple of fillings put in within a month the both of the fillings fell out. I went back...

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1

I wish I could give negative stars about my experience here. Judging by how the doctor woman spoke to me in person, she...

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Aspen Dental and Great Expressions Dental Centers Products and Services

Most reviewed product and services
  • Aspen Dental Customer Care (323 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • Great Expressions Dental Centers Customer Care (66 reviews)
  • Great Expressions Dental Centers Dentistry Doctor (8 reviews)
  • Great Expressions Dental Centers Office Manager (6 reviews)