PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dental Dreams and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dental Dreams
Aspen Dental

Dental Dreams and Aspen Dental Overview

Total reviews 21 4233
Company responses 0 0
Issues resolved 0 31

Dental Dreams and Aspen Dental Consumer Ratings

Rank
86 out of 407 in Dentistry category
64 out of 407 in Dentistry category
Customer service
55 in category
54 in category
Reliability
55 in category
54 in category
Website
57 in category
59 in category
Diversity of Products or Services
74 in category
73 in category

Dental Dreams and Aspen Dental Rating Details

Customer service
1.6 (13 reviews)
1.6 (1695 reviews)
Reviewer's quote

...I was assured multiple times that as long as Medicaid approved service while active the whole procedure and partial would be covered. I arrived 2. 5 months after the start with no top teeth form my final fitting and to pick them up...

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Customer service call not easy..

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Reliability
1.5 (11 reviews)
1.5 (1353 reviews)
Reviewer's quote

I was schedule for extractions and replacement dentures and at the second appointment I was told that the approval letter did not cover everything I need meanwhile some of my teeth were already gone and while I'm in the chair for the second round is when I'm told I would have to pay 3700$ for the...

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I can not reach a live person. Only get a recording. I hope someone returns my call. I have little faith after dealing with them over 6 months.

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Website
2.3 (8 reviews)
2.1 (1366 reviews)
Reviewer's quote

The process of obtaining dental work when dentures are involved is poor at best. I was initially told it would take 5 weeks and then later learned its closer to a three-month process??? wth DD??? And then they blame the misinformation on a new employee? Are all of your employees new? It simply...

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Before I went to purchase replacement dentures, uppers and lowers, I went online to your website and saw that the Comfilytes were priced from $1449-$2150. I thought it was a terrific price, but I did not realize that the price was PER upper and lower since it is not listed as such on your site,...

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Diversity of Products or Services
1.8 (6 reviews)
1.8 (1418 reviews)
Reviewer's quote

...The entire purpose of the exam is to "fish" for gullible indivduals that can be overcharged for unnecessary dental services..

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I have been waiting to review the Aspen Dental in Crossville, TN until all services were rendered and complete but have decided that if I can save on person from going through this nightmare I should review immediately! 1st we were schedule to be there on there first day of opening then Covid hit...

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Dental Dreams and Aspen Dental Pros and Cons

Pros
  • Location
  • Staff was nice but uninformed
  • Staff
  • Look of the office
  • Location
Cons
  • Poor customer service
  • Rudeness understated
  • Ridiculous turnaround time for dentures is unacceptable
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Dental Dreams and Aspen Dental Most Positive Reviews

Top rated reviews
4.8

Gentle dentist and fair prices.

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5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

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No votes
5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

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Dental Dreams and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

I went in for a bad tooth. All my teeth were bad and was suggested that Medicaid would pay for the top partial. I...

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1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

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1

I went for an extraction it was a good experience but another day I went for a chipped front teeth that I already had...

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1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

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Dental Dreams and Aspen Dental Latest Reviews

Recent published reviews
1

I was schedule for extractions and replacement dentures and at the second appointment I was told that the approval...

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1.8

I have been coming for over a year, they say they will get to the bottom of the problem but never does.
last time I talke...

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2.4

The process of obtaining dental work when dentures are involved is poor at best. I was initially told it would take 5 we...

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1

I can not reach a live person. Only get a recording. I hope someone returns my call. I have little faith after dealing...

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Dental Dreams and Aspen Dental Products and Services

Most reviewed product and services
No votes
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