PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dental Dreams and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dental Dreams
Aspen Dental

Dental Dreams and Aspen Dental Overview

Total reviews
19
4097
Company responses
0
0
Issues resolved
0
29

Aspen Dental was first mentioned on PissedConsumer on Aug 9, 2008 and since then this brand received 4097 reviews. It is 4078 reviews more than Dental Dreams received since Dec 2, 2015.

Dental Dreams and Aspen Dental Consumer Ratings

Rank
83 out of 429 in Dentistry category
56 out of 429 in Dentistry category
Customer service
51 in category
56 in category
Staff
67 in category
55 in category
Reliability
51 in category
57 in category

According to consumer ratings and reviews, Aspen Dental ranks 27 points higher in the Dentistry category than Dental Dreams. People gave Dental Dreams 1.7 stars for Customer service criterion in Dentistry category and it is 109 points higher than the worst rated brand in this category. At the same time, Aspen Dental was rated 1.6 stars for Customer service criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Aspen Dental has a higher rating than Dental Dreams. Regarding Reliability criterion, consumers gave Dental Dreams 1.6 stars and it is 68% greater than other in category. Aspen Dental however was rated 1.5 stars and it is 64% greater than other in category.

Dental Dreams and Aspen Dental Rating Details

Customer service
1.7 (11 reviews)
1.6 (1623 reviews)
Reviewer's quote

...I was assured multiple times that as long as Medicaid approved service while active the whole procedure and partial would be covered. I arrived 2. 5 months after the start with no top teeth form my final fitting and to pick them up...

PissedConsumer881768

I am an invisalign patient with aspen and the level of dental and customer service is lousy. they do not stick to the treatment plan, they seem like they have no idea what they are doing. If you call with a question or request, They say they will call you back but they don't...

PissedConsumer1754298
Staff
1.7 (10 reviews)
1.9 (1615 reviews)
Reviewer's quote

manager at this facility is not professional and no knowledge

densie m

...The staff there says the sores have to be healed before anything can be done. The only person that saw her was a dental tech the last time. We have a 100 mile round trip each time...

PissedConsumer1763179
Reliability
1.6 (9 reviews)
1.5 (1283 reviews)
Reviewer's quote

I made an appointment to get an extraction. Their bedside manner was terrible. I felt that my pain was not addressed at all. The front staff acted like they were at a social instead of working. There were receptionists and dental staff just sitting around talking. To top it off, I went to my...

Coree

I visited Aspen dental in hope of a nice smile, I wasn't asking for perfect just decent. This is such a sham with all the unnecessary office visits, every week sometime twice a week for 6 months. During one of my visits I was sitting in the dentist chair, I was able to look into the next clinical...

PissedConsumer1770011

Dental Dreams and Aspen Dental Pros and Cons

Pros
  • Location
  • Staff
  • Look of the office
  • Timeliness
Cons
  • Rudeness understated
  • Poor customer service
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Dental Dreams and Aspen Dental Most Positive Reviews

Top rated reviews
4.8

Gentle dentist and fair prices.

5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

Dental Dreams and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

I went in for a bad tooth. All my teeth were bad and was suggested that Medicaid would pay for the top partial. I...

1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

Dental Dreams and Aspen Dental Latest Reviews

Recent published reviews
2

I made an appointment to get an extraction. Their bedside manner was terrible. I felt that my pain was not addressed at...

Read all 19 reviews

Went to Aspen Dental for a handful of appointments when I got my new insurance. Never had a cavity, but they tell me I...

Read all 4097 reviews

Dental Dreams and Aspen Dental Products and Services

Most reviewed product and services
  • Dental Dreams Customer Care (6 reviews)
  • Aspen Dental Customer Care (321 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)