PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Dental and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Dental
Aspen Dental

Delta Dental and Aspen Dental Overview

Total reviews 149 4256
Company responses 0 0
Issues resolved 0 31

Delta Dental and Aspen Dental Consumer Ratings

Rank
115 out of 409 in Dentistry category
74 out of 409 in Dentistry category
Customer service
74 in category
57 in category
Website
96 in category
60 in category
Reliability
71 in category
57 in category
Diversity of Products or Services
92 in category
75 in category

Delta Dental and Aspen Dental Rating Details

Customer service
1.1 (58 reviews)
1.6 (1705 reviews)
Reviewer's quote

...This company Customer Service is very poor in dealing with people..

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...in advance by many local past patients to avoid this office, unfortunately my elderly parent got to experience the unprofessionalism and blatant lack of customer service first hand. Many, many hours were wasted to secure my refund. I recommend you seek other dental options in Sun City Center, FL if the need...

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Website
1.5 (49 reviews)
2.1 (1374 reviews)
Reviewer's quote

...Their website does not give any way to unsubscribe from their service, not any directions on how to do so. Worst customer service and horrible billing/service features. I'm out over $1000 due to "time limitations...

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Before I went to purchase replacement dentures, uppers and lowers, I went online to your website and saw that the Comfilytes were priced from $1449-$2150. I thought it was a terrific price, but I did not realize that the price was PER upper and lower since it is not listed as such on your site,...

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Reliability
1 (42 reviews)
1.5 (1364 reviews)
Reviewer's quote

No way of getting in touch with the company, I have been on the phone almost an hour just holding and being transferred back and forth. Don't think I will pay this due payment, they must not want it.

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They have a money back guarantee on dentures, but it will takes them months to return your money and you will be paying interest on your credit card till it is reimbursed. Not responsive to any type of contact I tried to intimate to return money.

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Diversity of Products or Services
1.3 (40 reviews)
1.8 (1425 reviews)
Reviewer's quote

...I got a bill for BASIC SERVICES!!! I went up to talk to my dentists billing person and she said I shouldn't be paying out of pocket for ANYTHING for the services they gave. She never heard of anybody getting a BILL for any part of basic services!!! She told me that the company was trying to scam me out of money for procedures that are always written off by EVERY dentist's billing office! She told me I don't owe them anything, as my dentist had already...

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So if you are going to Aspen because you feel they are cheaper or the only one your insurance covers: LOOK AGAIN! There are more reasonable services out there, and there are absolutely businesses that welcome you and appreciate your business than Aspen Dental. Your "Reception" means what you see is...

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Delta Dental and Aspen Dental Pros and Cons

Pros
No votes
  • Staff
  • Look of the office
  • Location
Cons
  • Customer service
  • Having to call them everyday
  • Refusal to pay claim
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Delta Dental and Aspen Dental Most Positive Reviews

Top rated reviews
No votes
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

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No votes
5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

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Delta Dental and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

Kids had a dental procedure done and we then proceeded to pay the dentist out of pocket as we were told to do. Delta...

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1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

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1

I signed up to Delta dental PPO plan under the New York State of Health website back in Feb 10, 2014, for the coverage t...

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1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

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Delta Dental and Aspen Dental Latest Reviews

Recent published reviews
No votes

My husband purchased a plan for himself and myself for 1 year. He passed away 3 weeks later and never used it. I find...

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No votes

I also needed a dental cleaning from Aspen Dental ! My insurance allows me a free cleaning there. The same happened to...

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1

No way of getting in touch with the company, I have been on the phone almost an hour just holding and being transferred...

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1

They have a money back guarantee on dentures, but it will takes them months to return your money and you will be paying...

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Delta Dental and Aspen Dental Products and Services

Most reviewed product and services
  • Delta Dental Dental Insurance (67 reviews)
  • Delta Dental Medical Claim (12 reviews)
  • Delta Dental Claim (6 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • Aspen Dental Dentistry Doctor (42 reviews)