PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Dental and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Dental
Aspen Dental

Delta Dental and Aspen Dental Overview

Total reviews
142
4093
Company responses
0
0
Issues resolved
0
29

Aspen Dental was first mentioned on PissedConsumer on Aug 9, 2008 and since then this brand received 4093 reviews. It is 3951 reviews more than Delta Dental received since Dec 1, 2009.

Delta Dental and Aspen Dental Consumer Ratings

Rank
104 out of 429 in Dentistry category
56 out of 429 in Dentistry category
Customer service
70 in category
55 in category
Staff
81 in category
55 in category
Website
89 in category
55 in category

According to consumer ratings and reviews, Aspen Dental ranks 48 points higher in the Dentistry category than Delta Dental. People gave Delta Dental 1.1 stars for Customer service criterion in Dentistry category and it is 89 points higher than the worst rated brand in this category. At the same time, Aspen Dental was rated 1.6 stars for Customer service criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Aspen Dental has a higher rating than Delta Dental. Regarding Website criterion, consumers gave Delta Dental 1.5 stars and it is 55% worse than other in category. Aspen Dental however was rated 2.1 stars and it is 65% greater than other in category.

Delta Dental and Aspen Dental Rating Details

Customer service
1.1 (56 reviews)
1.6 (1622 reviews)
Reviewer's quote

...This company Customer Service is very poor in dealing with people..

Veronica D

I am an invisalign patient with aspen and the level of dental and customer service is lousy. they do not stick to the treatment plan, they seem like they have no idea what they are doing. If you call with a question or request, They say they will call you back but they don't...

PissedConsumer1754298
Staff
1.2 (50 reviews)
1.9 (1614 reviews)
Reviewer's quote

..." All interactions with their customer "service" representatives have gone badly with very rude and unhelpful staff. DO NOT DO BUSINESS WITH DELTA DENTAL!..

PissedConsumer584736

...The staff there says the sores have to be healed before anything can be done. The only person that saw her was a dental tech the last time. We have a 100 mile round trip each time...

PissedConsumer1763179
Website
1.5 (47 reviews)
2.1 (1313 reviews)
Reviewer's quote

...I sent inquiries through the website two times without a response, and finally told them I would give them a negative review because of it. Still no response. Keep in mind, they asked for my SS# during the enrollment process, so I was very concerned about their behavior...

PissedConsumer543590

Stay away , I saw a Aspen Dental advertisement , so I went on line and checked out their Website . Saw advertisement for Specials and thought I check it out . Even called and confirmed it and the young lady confirmed it and my insurance , After initial appointment , sat down to discuss things...

PissedConsumer1755535

Delta Dental and Aspen Dental Pros and Cons

Pros
No votes
  • Staff
  • Look of the office
  • Timeliness
Cons
  • Customer service
  • Refusal to pay claim
  • Having to call them everyday
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Delta Dental and Aspen Dental Most Positive Reviews

Top rated reviews
No votes
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

Delta Dental and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

Kids had a dental procedure done and we then proceeded to pay the dentist out of pocket as we were told to do. Delta...

1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

Delta Dental and Aspen Dental Latest Reviews

Recent published reviews
1

I’m very disgusted with Delta Dental. When I signed up, I was told crowns were covered at 50 percent. They neglected to...

Read all 142 reviews
1

Please run not walk away from aspen dental,a total ripoff

Read all 4093 reviews

Delta Dental and Aspen Dental Products and Services

Most reviewed product and services
  • Delta Dental Dental Insurance (66 reviews)
  • Delta Dental Medical Claim (12 reviews)
  • Delta Dental Claim (6 reviews)
  • Aspen Dental Customer Care (320 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)