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Aspen Dental

Hospitals, Clinics and Medical Centers, Doctors
  • 11 ISSUES RESOLVED
  • 2206 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Look of the office 13
  • Staff 11
  • Girl at the front desk 6
  • Timeliness 6
  • Pricing 6

Customers don't like

  • Being lied to30
  • Lack of communication21
  • Tooth hurts now14
  • Not being billed correctly10
  • Poor treatment7
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  • 0 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service23
  • Poor billing system17
  • Slow pre-authorization8
  • Did not resolve problem7
  • Plans7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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