PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coast Dental and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coast Dental
Aspen Dental

Coast Dental and Aspen Dental Overview

Total reviews
174
4211
Company responses
0
0
Issues resolved
1
31

Coast Dental and Aspen Dental Consumer Ratings

Rank
80 out of 391 in Dentistry category
63 out of 391 in Dentistry category
Customer service
64 in category
57 in category
Website
61 in category
59 in category
Diversity of Products or Services
52 in category
74 in category
Reliability
51 in category
56 in category

Coast Dental and Aspen Dental Rating Details

Customer service
1.5 (81 reviews)
1.6 (1685 reviews)
Reviewer's quote

They have the most disrespectful employees, terrible customer service and the worst business practices! The Poinciana/Kissimmee location loves to tell you one thing and then charge you for another 7 months down the line. This location has the rudest most disrespectful front desk people on earth....

Read full review

Customer service call not easy..

Read full review
Website
2 (58 reviews)
2.1 (1358 reviews)
Reviewer's quote

Coast Dental was supposed to be an Obamacare affiliated service, if my memory serves me. However, very little was offered in terms of accepting insurance coverage. They wouldn't do a basic cleaning because I needed a deep cleaning, etc. But what really gets me is that after paying for a crown...

Read full review

Stay away , I saw a Aspen Dental advertisement , so I went on line and checked out their Website . Saw advertisement for Specials and thought I check it out . Even called and confirmed it and the young lady confirmed it and my insurance , After initial appointment , sat down to discuss things...

Read full review
Diversity of Products or Services
2 (55 reviews)
1.8 (1405 reviews)
Reviewer's quote

I'm finally told by this 3rd manager that I was subject to paying for the services rendered to make the molds even though I declined to have the services complete. This was never explained before that point nor did it follow what the 2nd manager assured me of (which was a complete refund!). The 3rd...

Read full review

I have explained in writing and verbally that my dental insurance has confirmed that I have the benefits for the charged services. The have not paid the claim as that are awaiting xrays and dental explanations for the DMD before they pay the claim. I have been attempting to get the office to send...

Read full review
Reliability
1.5 (55 reviews)
1.5 (1342 reviews)
Reviewer's quote

Today my daughter had an appointment for cleaning as well as an orthodontic follow up.No mind you they've rescheduled twice now 1st because of covid and then another because the orthodontist had an issue.Not the first time this has happened.However, today my daughter had an appt at 3:10 PM for a...

Read full review

been over a year since they worked on me an just got a bill for 900.00 after was paid in full took them to see i owed more then i paid before they touched me explain that over a year again had to pay full bill before they touched me insurance paid what they were billed i paid the cash oweing an a...

Read full review

Coast Dental and Aspen Dental Pros and Cons

Pros
  • Incometent beyond a reasonable doubt
  • Hygientist
  • Staff
  • Staff
  • Look of the office
  • Location
Cons
  • Being hustled for more expensive procedures
  • Incompetence
  • It was a bad experience
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Coast Dental and Aspen Dental Most Positive Reviews

Top rated reviews
5

I am thrilled with coast dental orthopedic team of cape coral. They have been very helpful with getting my daughter...

Read full review
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

Read full review
5

I had several issues with my front teeth due to a car accident some years back and knew I'd need extensive work done. I...

Read full review
5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

Read full review

Coast Dental and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

I went to Coast Dental for a standard cleaning. I have a Sonic Care, Water Pik and take excellent care of my teeth.
I wa...

Read full review
1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

Read full review
1

Called to make an emergency appointment, was told I would have to change my provider to them, I did after 6, phone...

Read full review
1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

Read full review

Coast Dental and Aspen Dental Latest Reviews

Recent published reviews
1

Today my daughter had an appointment for cleaning as well as an orthodontic follow up.
No mind you they've rescheduled tw...

Read full review
2.2

been over a year since they worked on me an just got a bill for 900.00 after was paid in full took them to see i owed...

Read full review
1

I have been going for year a really like the Dentist but the last year has been terrible and incompetent. I had to...

Read full review
1

I had teeth pulled and got dentures.ms.hear(iwont call her doctor)was very rough.she left a bruise on my chin from...

Read full review

Coast Dental and Aspen Dental Products and Services

Most reviewed product and services
  • Coast Dental Customer Care (22 reviews)
  • Coast Dental Procedure (3 reviews)
  • Coast Dental Dentistry Doctor (2 reviews)
  • Aspen Dental Customer Care (323 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)