PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carefree Dental and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carefree Dental
Aspen Dental

Carefree Dental and Aspen Dental Overview

Total reviews
33
4059
Company responses
0
0
Issues resolved
0
28

Aspen Dental was first mentioned on PissedConsumer on Aug 9, 2008 and since then this brand received 4059 reviews. It is 4026 reviews more than Carefree Dental received since Sep 17, 2016.

Carefree Dental and Aspen Dental Consumer Ratings

Rank
31 out of 1883 in Insurance category
57 out of 474 in Dentistry category
Website
51 in category
55 in category
Reliability
14 in category
56 in category
Staff
25 in category
54 in category

Carefree Dental and Aspen Dental Rating Details

Website
2.4 (14 reviews)
2.1 (1298 reviews)
Reviewer's quote

I have had this insurance for 2 years it has helped me with nothing. Glasses or dental.

PissedConsumer1689930

I want to warn as many people as possible that Aspen Dental is full of traps, in fact on this website it talks about Aspen Dental being one big fat RAT TRAP. For those people who went but got out okay, LUCKY YOU!!! However, there are thousands of us who did NOT get out ok, and live with the pain...

Shontavia
Reliability
2.6 (13 reviews)
1.5 (1266 reviews)
Reviewer's quote

Ive had this for 2 years. It has covered nothing. My glasses, dentures or anything else. I have tried to call and cancel. Cant get through

PissedConsumer1689900

They are quick to help you apply for a Care Credit card and then bill both your insurance and Care Credit. Poorly fitted dentures and partials with no accountability.

PissedConsumer1732413
Staff
2.6 (12 reviews)
1.9 (1597 reviews)
Reviewer's quote

I hesitated signing up. Then accidentally signed up twice. Used the plan at my local dentist. Had great results at the dentist. Great pricing. Found out I was being billed twice a month at different times, from different accounts. Called Carefree and got nothing but great service. They corrected...

Autumn K

However, the office staff at the Niskayuna office on Balltown Road was disrespectful and completely incompetent. I had to book a second emergency appointment on November 14, 2019 for two days later and it was confirmed by office staff. But when I called on the morning of the appointment to request...

Brenda H

Carefree Dental and Aspen Dental Pros and Cons

Pros
  • Excellent service
  • Price
  • Friendly phone support staff
  • Staff
  • Look of the office
  • Timeliness
Cons
  • I did not like the idea for deduction without permission
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Carefree Dental and Aspen Dental Most Positive Reviews

Top rated reviews
5

We don't have dental coverage and we needed some treatment as we've been having major tooth issues. I kept putting off...

5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

Carefree Dental and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

I inquired about Carefree Dental last November, but decided not to follow through, and did not submit ANY financial...

1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

Carefree Dental and Aspen Dental Latest Reviews

Recent published reviews

Several calls to Carefree and their "Underwriter," Aetna Dental Access, trying to get an answer to: "If I pay you $15.95...

Read all 33 reviews
1.6

They are quick to help you apply for a Care Credit card and then bill both your insurance and Care Credit. Poorly...

Read all 4059 reviews

Carefree Dental and Aspen Dental Products and Services

Most reviewed product and services
  • Carefree Dental Dental Insurance (5 reviews)
  • Aspen Dental Customer Care (319 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)