PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bright Now Dental and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bright Now Dental
Aspen Dental

Bright Now Dental and Aspen Dental Overview

Total reviews
81
4094
Company responses
0
0
Issues resolved
0
29

Aspen Dental was first mentioned on PissedConsumer on Aug 9, 2008 and since then this brand received 4094 reviews. It is 4013 reviews more than Bright Now Dental received since May 16, 2012.

Bright Now Dental and Aspen Dental Consumer Ratings

Rank
87 out of 429 in Dentistry category
56 out of 429 in Dentistry category
Staff
70 in category
No votes
Customer service
63 in category
No votes
Website
80 in category
No votes

According to consumer ratings and reviews, Aspen Dental ranks 31 points higher in the Dentistry category than Bright Now Dental. People gave Bright Now Dental 1.6 stars for Staff criterion in Dentistry category and it is 89 points higher than the worst rated brand in this category. Regarding Website criterion, consumers gave Bright Now Dental 1.8 stars and it is 50% worse than other in category.

Bright Now Dental and Aspen Dental Rating Details

Staff
1.6 (33 reviews)
No votes
Reviewer's quote

...One of staff told me yes. They gave me several treatment/procedures recommendation up to $1000, the maximum allowed spending cost. But I really needed my tooth pullout, not any of these recommendations...

Pius

...The staff there says the sores have to be healed before anything can be done. The only person that saw her was a dental tech the last time. We have a 100 mile round trip each time...

PissedConsumer1763179
Customer service
1.4 (32 reviews)
No votes
Reviewer's quote

...The Call Center has yet to reach the ON CALL DR - Really! Still in pain and waiting to hear from someone not what one would expect for customer service..

David W

I am an invisalign patient with aspen and the level of dental and customer service is lousy. they do not stick to the treatment plan, they seem like they have no idea what they are doing. If you call with a question or request, They say they will call you back but they don't...

PissedConsumer1754298
Website
1.8 (25 reviews)
No votes
Reviewer's quote

I had service if it was a misunderstanding they should have discussed it with me . I have service here and spent money with them instead whatever happen should of been addressed to me instesd they sent it to collection

Sherrick

Stay away , I saw a Aspen Dental advertisement , so I went on line and checked out their Website . Saw advertisement for Specials and thought I check it out . Even called and confirmed it and the young lady confirmed it and my insurance , After initial appointment , sat down to discuss things...

PissedConsumer1755535

Bright Now Dental and Aspen Dental Pros and Cons

Pros
  • I like my dentist very much
  • Periodontist
  • Nice staff
  • Staff
  • Look of the office
  • Timeliness
Cons
  • Service or the quality of the product
  • Unorganized and horrible customer service
  • Time management
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Bright Now Dental and Aspen Dental Most Positive Reviews

Top rated reviews
5

Very friendly office and everybody took good care of me through my experience. I would recommend this offices to any of...

5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

Bright Now Dental and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

Went in for new upper denture and a partial on bottom, took 6 months for upper got a really bad partial on bottom, 6...

1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

Bright Now Dental and Aspen Dental Latest Reviews

Recent published reviews

These monkeys delivered me a set of dentures that make me look like I have a gum disease and when I complain about it I...

Read all 81 reviews

I went to them for Dental implants all on 4 procedure
They pulled my teeth, then gave me healing dentures that were not m...

Read all 4094 reviews

Bright Now Dental and Aspen Dental Products and Services

Most reviewed product and services
  • Bright Now Dental Customer Care (8 reviews)
  • Bright Now Dental Procedure (2 reviews)
  • Bright Now Dental Root Canal Procedure (2 reviews)
  • Aspen Dental Customer Care (321 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)