PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bright Now Dental and Aspen Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bright Now Dental
Aspen Dental

Bright Now Dental and Aspen Dental Overview

Total reviews 98 4272
Company responses 0 0
Issues resolved 1 31

Bright Now Dental and Aspen Dental Consumer Ratings

Rank
92 out of 378 in Dentistry category
74 out of 378 in Dentistry category
Customer service
68 in category
55 in category
Reliability
61 in category
56 in category
Diversity of Products or Services
78 in category
74 in category
Website
87 in category
61 in category

Bright Now Dental and Aspen Dental Rating Details

Customer service
1.4 (42 reviews)
1.6 (1713 reviews)
Reviewer's quote

...All I can say is with so many dentists to choose from in Fredericksburg, VA, in my opinion, RUN do not walk away from this practice and the terrible customer service and attitude from the office manager..

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...in advance by many local past patients to avoid this office, unfortunately my elderly parent got to experience the unprofessionalism and blatant lack of customer service first hand. Many, many hours were wasted to secure my refund. I recommend you seek other dental options in Sun City Center, FL if the need...

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Reliability
1.4 (32 reviews)
1.5 (1372 reviews)
Reviewer's quote

I broke a tooth at 8pm on Saturday night. (Second to last bottom left, cracked right in half but still connected)I called at 8:14am Monday morning to schedule an emergency appointment. I had not yet used my dental coverage that was newly active as of 10/01/2020.My appointment was scheduled for...

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I got top plate 11/25/2020. I can't wear them and would like the money back guarantee. How do I apply for that?

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Diversity of Products or Services
1.8 (29 reviews)
1.8 (1432 reviews)
Reviewer's quote

5 out of 5 appointments ! In the 2 years of having services done at this location I think they have only met a scheduled appointment twice, they cancel all the time ! I say save yourself the hassel and find a different location, I know I am. Guess I'll see if another location is as bad as the...

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So if you are going to Aspen because you feel they are cheaper or the only one your insurance covers: LOOK AGAIN! There are more reasonable services out there, and there are absolutely businesses that welcome you and appreciate your business than Aspen Dental. Your "Reception" means what you see is...

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Website
1.8 (29 reviews)
2.1 (1380 reviews)
Reviewer's quote

The office manager in Alexandria is consistently rude. She speaks abbrasively, and is offensive to everyone. I really like the dentist, but having to deal with the office manager is truly too much. I refuse!!Good bye, Bright Now.

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Before I went to purchase replacement dentures, uppers and lowers, I went online to your website and saw that the Comfilytes were priced from $1449-$2150. I thought it was a terrific price, but I did not realize that the price was PER upper and lower since it is not listed as such on your site,...

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Bright Now Dental and Aspen Dental Pros and Cons

Pros
  • I like my dentist very much
  • Periodontist
  • Nice staff
  • Staff
  • Look of the office
  • Location
Cons
  • Unorganized and horrible customer service
  • Service or the quality of the product
  • Time management
  • Customer service
  • Lack of communication
  • Whole aspen dental experience

Bright Now Dental and Aspen Dental Most Positive Reviews

Top rated reviews
5

Very friendly office and everybody took good care of me through my experience. I would recommend this offices to any of...

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5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

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4.3

I went to the Palmdale CA location and was completely amazed. The doctors are great, he always asked me if I was during...

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5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

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Bright Now Dental and Aspen Dental Most Critical Reviews

Lowest rated reviews
1

I have been going to this office for about the last three years and I think now I will be looking for a new place to...

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1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

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1

Went in for new upper denture and a partial on bottom, took 6 months for upper got a really bad partial on bottom, 6...

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1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

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Bright Now Dental and Aspen Dental Latest Reviews

Recent published reviews
1

I broke a tooth at 8pm on Saturday night. (Second to last bottom left, cracked right in half but still connected)
I calle...

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4

I got top plate 11/25/2020. I can't wear them and would like the money back guarantee. How do I apply for that?

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No votes

I've been going to the office for over a year and a half and they lead me to believe that they could take out a rotten...

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No votes

I am very upset with what happened in the office in Bloomingdale IL. I was charged for a electric tooth brush that I was...

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Bright Now Dental and Aspen Dental Products and Services

Most reviewed product and services
  • Bright Now Dental Procedure (2 reviews)
  • Bright Now Dental Root Canal Procedure (2 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • Aspen Dental Dentistry Doctor (42 reviews)