PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aspen Dental and Bright Now Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aspen Dental
Bright Now Dental

Aspen Dental and Bright Now Dental Overview

Total reviews
4167
88
Company responses
0
0
Issues resolved
31
1

Aspen Dental and Bright Now Dental Consumer Ratings

Rank
62 out of 383 in Dentistry category
91 out of 383 in Dentistry category
Customer service
56 in category
66 in category
Diversity of Products or Services
71 in category
77 in category
Website
58 in category
88 in category
Reliability
57 in category
56 in category

Aspen Dental and Bright Now Dental Rating Details

Customer service
1.6 (1663 reviews)
1.4 (37 reviews)
Reviewer's quote

Customer service call not easy..

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...I was told that all I needed to do was show up with ID and my insurance card by the customer service representing my insurance. She set the appointment for me. It start out with poor customer service when I walked in...

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Diversity of Products or Services
1.9 (1387 reviews)
1.8 (27 reviews)
Reviewer's quote

I have explained in writing and verbally that my dental insurance has confirmed that I have the benefits for the charged services. The have not paid the claim as that are awaiting xrays and dental explanations for the DMD before they pay the claim. I have been attempting to get the office to send...

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5 out of 5 appointments ! In the 2 years of having services done at this location I think they have only met a scheduled appointment twice, they cancel all the time ! I say save yourself the hassel and find a different location, I know I am. Guess I'll see if another location is as bad as the...

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Website
2.1 (1344 reviews)
1.7 (27 reviews)
Reviewer's quote

Stay away , I saw a Aspen Dental advertisement , so I went on line and checked out their Website . Saw advertisement for Specials and thought I check it out . Even called and confirmed it and the young lady confirmed it and my insurance , After initial appointment , sat down to discuss things...

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My Delta Dental insurance has verified charges for new upper and lower dentures are $110.00 each for a total of $220.00.The Rohnert Park Bright Now office charged me $1693.50 for an over charge of $1473.00. I have called their office continually to get the refund.I get no answer, just beeping...

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Reliability
1.5 (1320 reviews)
1.5 (28 reviews)
Reviewer's quote

Aspen Dental is still digging me to pay for the inferior dentures. Even though I sent back the dentures. The company that finances is relentless.

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Bright now dental in Tukwila has 2o+ dentists that are in network with my FEP blue dental insurance but for some reason this clinic assigned a Provider to us that's out of network and one of the receptionist insisted that all their providers are in network with my insurance and that a lie. one of...

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Aspen Dental and Bright Now Dental Pros and Cons

Pros
  • Staff
  • Look of the office
  • Timeliness
  • I like my dentist very much
  • Periodontist
  • Nice staff
Cons
  • Customer service
  • Lack of communication
  • Whole aspen dental experience
  • Unorganized and horrible customer service
  • Service or the quality of the product
  • Staff

Aspen Dental and Bright Now Dental Most Positive Reviews

Top rated reviews
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

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5

Very friendly office and everybody took good care of me through my experience. I would recommend this offices to any of...

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5

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest,...

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4.3

I went to the Palmdale CA location and was completely amazed. The doctors are great, he always asked me if I was during...

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Aspen Dental and Bright Now Dental Most Critical Reviews

Lowest rated reviews
1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

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1

I have been going to this office for about the last three years and I think now I will be looking for a new place to...

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1

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The...

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1

Went in for new upper denture and a partial on bottom, took 6 months for upper got a really bad partial on bottom, 6...

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Aspen Dental and Bright Now Dental Latest Reviews

Recent published reviews
1

I called for a cleaning which my insurance pays 100% of. Everything went fine until I went to leave, they said I owed...

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1.9

My Delta Dental insurance has verified charges for new upper and lower dentures are $110.00 each for a total of $220.00....

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4.2

Aspen Dental is still digging me to pay for the inferior dentures. Even though I sent back the dentures. The company...

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1

My name is Tina I am EFDA and CDT for the past 24 years. I had humana HMO dental which has me see bright now. My...

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Aspen Dental and Bright Now Dental Products and Services

Most reviewed product and services
  • Aspen Dental Customer Care (323 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • Bright Now Dental Customer Care (8 reviews)
  • Bright Now Dental Procedure (2 reviews)
  • Bright Now Dental Root Canal Procedure (2 reviews)