PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aspen Dental and Bright Now Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aspen Dental
Bright Now Dental

Aspen Dental and Bright Now Dental Overview

Total reviews
4057
81
Company responses
0
0
Issues resolved
28
0

Aspen Dental was first mentioned on PissedConsumer on Aug 9, 2008 and since then this brand received 4057 reviews. It is 3976 reviews more than Bright Now Dental received since May 16, 2012.

Aspen Dental and Bright Now Dental Consumer Ratings

Rank
57 out of 472 in Dentistry category
86 out of 472 in Dentistry category
Customer service
55 in category
64 in category
Staff
55 in category
70 in category
Diversity of Products or Services
67 in category
72 in category

According to consumer ratings and reviews, Aspen Dental ranks 29 points higher in the Dentistry category than Bright Now Dental. People gave Aspen Dental 1.6 stars for Customer service criterion in Dentistry category and it is 102 points higher than the worst rated brand in this category. At the same time, Bright Now Dental was rated 1.4 stars for Customer service criterion in this category and it is 93 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Aspen Dental has a higher rating than Bright Now Dental. Regarding Diversity of Products or Services criterion, consumers gave Aspen Dental 1.9 stars and it is 57% greater than other in category. Bright Now Dental however was rated 1.7 stars and it is 54% greater than other in category.

Aspen Dental and Bright Now Dental Rating Details

Customer service
1.6 (1606 reviews)
1.4 (32 reviews)
Reviewer's quote

I called the phone service they set up the appointment and I showed up, The Dundalk office told me I was not on the list and they would not see me...

PissedConsumer1700272

I had service if it was a misunderstanding they should have discussed it with me . I have service here and spent money with them instead whatever happen should of been addressed to me instesd they sent it to collection..

Sherrick
Staff
1.9 (1595 reviews)
1.6 (33 reviews)
Reviewer's quote

However, the office staff at the Niskayuna office on Balltown Road was disrespectful and completely incompetent. I had to book a second emergency appointment on November 14, 2019 for two days later and it was confirmed by office staff. But when I called on the morning of the appointment to request...

Brenda H

...One of staff told me yes. They gave me several treatment/procedures recommendation up to $1000, the maximum allowed spending cost. But I really needed my tooth pullout, not any of these recommendations...

Pius
Diversity of Products or Services
1.9 (1340 reviews)
1.7 (24 reviews)
Reviewer's quote

I want to warn as many people as possible that Aspen Dental is full of traps, in fact on this website it talks about Aspen Dental being onebig fat RAT TRAP. For those people who went but got out okay, LUCKY YOU!!! However, there are thousands of us who did NOT getout ok, and live with the pain they...

Shontavia

Billed for out of network services - previous dentist was in network. Was not informed there was a change in dentist intil my cleaning was finished and a diffetsnt dentist walks in. Not until I recieved my bill the next month I find out he was not approved by insurance ( Medicare)...

Ilene

Aspen Dental and Bright Now Dental Pros and Cons

Pros
  • Staff
  • Look of the office
  • Timeliness
  • I like my dentist very much
  • Periodontist
  • Nice staff
Cons
  • Customer service
  • Lack of communication
  • Whole aspen dental experience
  • Service or the quality of the product
  • Unorganized and horrible customer service
  • Time management

Aspen Dental and Bright Now Dental Most Positive Reviews

Top rated reviews
5

I have had periodontal disease for approx. 35+ years. I had an infected lose tooth that had to be pulled. The dentist di...

5

Very friendly office and everybody took good care of me through my experience. I would recommend this offices to any of...

Aspen Dental and Bright Now Dental Most Critical Reviews

Lowest rated reviews
1

Told me I had gum disease and how I needed to have teeth pulled denture and partcial on bottom then they couldn't mak...

1

Went in for new upper denture and a partial on bottom, took 6 months for upper got a really bad partial on bottom, 6...

Aspen Dental and Bright Now Dental Latest Reviews

Recent published reviews
1

Went to Aspen Dental in Columbus, Ga October 2018, had a root canal with a crown. Well they sent me somewhere else for...

Read all 4057 reviews

These monkeys delivered me a set of dentures that make me look like I have a gum disease and when I complain about it I...

Read all 81 reviews

Aspen Dental and Bright Now Dental Products and Services

Most reviewed product and services
  • Aspen Dental Customer Care (319 reviews)
  • Aspen Dental Dental Insurance (117 reviews)
  • Aspen Dental Manager (63 reviews)
  • Bright Now Dental Customer Care (8 reviews)
  • Bright Now Dental Root Canal Procedure (2 reviews)
  • Bright Now Dental Procedure (2 reviews)