PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dolls Kill and ASOS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dolls Kill

Dolls Kill

Has Verified Representatives
3.8
ASOS

ASOS

2.1
Dolls Kill
ASOS

Dolls Kill and ASOS Overview

Total reviews
497
13
Company responses
33
0
Issues resolved
5
0

Dolls Kill and ASOS Consumer Ratings

Rank
68 out of 2060 in Footwear and Clothing category
330 out of 2060 in Footwear and Clothing category
Customer service
64 in category
162 in category
Website
69 in category
156 in category
Product or Service Quality
72 in category
374 in category
Price Affordability
133 in category
124 in category

Dolls Kill and ASOS Rating Details

Customer service
3.8 (349 reviews)
2 (4 reviews)
Reviewer's quote

On one hand, they have really competitive shipping prices, a really awesome selection of brands I love and their customer service team provided prompt solutions to any issue I have had. On the other hand, I have received several faulty or not great quality items, and on one occasion I was greeted...

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This company has the worst possible customer service. They are based in the UK, but do not make that clear, so when you order a shoe size, you receive the UK size. There is nothing to indicate that the size is a UK size, so you think you received the wrong size...

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Website
4.1 (330 reviews)
3 (5 reviews)
Reviewer's quote

I ordered 2 tops from this website and the delivery was crazy expensive as it is, then when my package arrived the delivery man told me to pay 25 FOR CUSTOMS. I was NOT informed that I would have to pay THIS MUCH FOR CUSTOMS AT THE DOOR!!!! Absolutely ridiculous. I didnt have the money with me...

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Tracking shows it was delivered but I never got it. Have emailed several times with no response. Placed order end of September for a Christmas gift.

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Product or Service Quality
3.8 (324 reviews)
1.7 (7 reviews)
Reviewer's quote

This is my first time ordering from doll kill and the service to return for a refund of a extra pair of the same sandle that where sent not my fult doll kills mistake I should receive a full refund but they are saying just store credited NOT good service doll kill..

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...Now it should be delivered today, and there is no phone number of delivery service asos not helps and delivery lies..

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Price Affordability
3.6 (319 reviews)
3.8 (4 reviews)
Reviewer's quote

...Even though I am getting store credit & won’t be able to buy the items for the sale price again, they did all they could to help me out! Thanks Dolls!..

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Between my couple and I :sad: always wait for the different seasons to see if ASOS uploads new styles but generally they don't offer the variety that we hope most of the time they always do the same and I feel they don't even listen to the suggestions of the buyers. :sad:

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Dolls Kill and ASOS Pros and Cons

Pros
  • Customer service
  • Excellent customer service
  • Friendly customer service
  • Pricing
  • Videos of clothing
  • Range of clothing
Cons
  • Customer service
  • Shady business practices
  • Return policy
  • Sizing chart
  • See review
  • Lack of variety

Dolls Kill and ASOS Most Positive Reviews

Top rated reviews
5

I ordered the other night from dolls kill. My paypal gave the wrong address. I tried to get in contact with their...

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4.6

I've bought from ASOS many times before, but the first couple of times were kind of aggravating. Don't follow their size...

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5

Always the beSt CS very polite very understanding resolved fast w no bs Love

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No votes

Dolls Kill and ASOS Most Critical Reviews

Lowest rated reviews
1

Placed order on friday at 11:16 am, site states orders before 2pm will ship same day! NOT TRUE! It is now wednesday and...

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1

I ordered the Prank Scare Box on November 22nd and haven’t received it yet! If you aren’t planning on sending it to me...

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1

Cant log in their website and the "forget password" doesnt work. Emailed customer service multiple times and no reply.

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1

This company has the worst possible customer service. They are based in the UK, but do not make that clear, so when you...

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Dolls Kill and ASOS Latest Reviews

Recent published reviews
1

This is my first time ordering from doll kill and the service to return for a refund of a extra pair of the same sandle...

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2.3

Hello.Made an order number Order 493916806 of a facial serum.The serum arrived all spilled.Send pictures as asked and AS...

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1.4

Its been a month since I placed my order and I selected 2 day shipping, now I have moved and have no access to my old...

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2.7

Between my couple and I Sad always wait for the different seasons to see if ASOS uploads new styles but generally...

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Dolls Kill and ASOS Products and Services

Most reviewed product and services
  • Dolls Kill Customer Care (224 reviews)
  • Dolls Kill Shipping Service (75 reviews)
  • Dolls Kill Clothing (16 reviews)
  • Asos Shipping Service (5 reviews)