PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Asics and Skechers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Asics
Skechers

Asics and Skechers Overview

Total reviews 163 1297
Company responses 0 0
Issues resolved 2 4

Asics and Skechers Consumer Ratings

Rank
48 out of 251 in Sport Equipment and Accessories category
336 out of 2098 in Footwear and Clothing category
Customer service
36 in category
208 in category
Exchange, Refund and Cancellation Policy
34 in category
230 in category
Value for money
43 in category
344 in category
Product or Service Quality
43 in category
351 in category

Asics and Skechers Rating Details

Customer service
1.3 (74 reviews)
1.8 (412 reviews)
Reviewer's quote

...I would NEVER buy from them again as there is NO customer service. I paid a lot for these shoes and would like them to stand by their word..

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...What am I supposed to do with a $50 pair of shoes that I don't want, and about the $50 that I do want? I am fed-up with this and will not buy anything from Sketchers, and there so-called customer service..

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Exchange, Refund and Cancellation Policy
1.3 (64 reviews)
1.8 (368 reviews)
Reviewer's quote

ASCUS40865310 I will be filing a lawsuit against Asics for holding my refund for an order that was placed on June 21, 2020 and return on August 4, 2020 because I could not get a hold of anyone who would return my emails to release my items to return, so I can get a return label. I paid to send my...

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...pairs of tennishoes that totaled over $100, but one of the shoes had a white spot of white blue that wouldn't come off so I sent both pairs back for a full refund and was told by their company in reading that it takes 2 weeks! However it's been 1 month and I haven't heard or seen anything and their customer service has...

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Value for money
1.6 (64 reviews)
2.1 (443 reviews)
Reviewer's quote

...How do I get my money or a different shoe???..

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Later I see a confirmation from PayPal that my money was sent to Skechers, and the five pairs of shoes are still in my basket with no confirmation of the order and three website notifications that the order did not go through successfully. I have been trying to get in touch with Skechers and...

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Product or Service Quality
1.2 (63 reviews)
1.8 (442 reviews)
Reviewer's quote

I made the mistake of purchasing Gel Kayano 26 shoes and found that they no longer have any support for overpronation issues as well as the quality is now that of a discount shoe store such as Payless. Stay far away from any and all Asics shoes! No way to contact customer service except for emails...

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...received order even though it said it was delivered and I have a Ring doorbell that would have showed if the package was delivered so I contacted customer service email. Their response was that they would check with the shipper. I have not had any response from them since, even after two additional email...

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Asics and Skechers Pros and Cons

Pros
  • Unsatisfactory
  • Look of the shoes
  • Gt 2000
  • Comfortable
  • Comfort
  • How they fit
Cons
  • Customer service
  • Quality
  • Less than 2 months
  • Customer service
  • Poor quality
  • Poor product

Asics and Skechers Most Positive Reviews

Top rated reviews
4.3

Asics is a joke if you need help of ANY KIND.
Their lack of any CS at all is comical. They act like sending them an email...

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5

This is not a complaint but a thumbs up. I purchased a pair of LIV SR-SUNCAP black women Skechers from your Pearl, MS...

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3.9

I bought the Nimbus Gel shoes....within 6 months the toe had worn out of one shoe and was starting on the other shoe. I...

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5

I have had about 5 different pairs of Sketchers shoes lose their soles. They come off because the glue that holds the s...

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Asics and Skechers Most Critical Reviews

Lowest rated reviews
1

I have worn Asics for many years and over the last few years the quality of the product is now so poor they start to wea...

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1

My brother and I went to Skechers in Woodfield Mall yesterday. We were getting free gum that the store leaves out for...

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1

And this is what they said ''in a nut shell'' I complained about the $100 shoes that I bought in grand rapids, mi. I sho...

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1

Bad shoe just bought from los angeles and after i reach thailand wore it for few days and the back part to pull tore...

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Asics and Skechers Latest Reviews

Recent published reviews
1.2

I returned an order within all the criteria this company stated. I am still waiting two weeks later for my refund. They...

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No votes

Im disappointed in your customer service, no one has made an attempt to rectify the situation since my initial complaint

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1

I made the mistake of purchasing Gel Kayano 26 shoes and found that they no longer have any support for overpronation is...

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No votes

I have several pairs of Skechers, love their comfort, but Ive noticed they stick to the floor, especially in the toe...

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Asics and Skechers Products and Services

Most reviewed product and services
  • Asics Sneakers (42 reviews)
  • Asics Shoes (18 reviews)
  • Asics Shipping Service (7 reviews)
  • Skechers Shoes (423 reviews)
  • Skechers Sneakers (181 reviews)
  • Skechers Customer Care (55 reviews)