PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nike and Asics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nike
Asics

Nike and Asics Overview

Total reviews
330
132
Company responses
0
0
Issues resolved
1
2

Nike was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 330 reviews. It is 198 reviews more than Asics received since Feb 16, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Asics customer support team than with Nike customer service.

Nike and Asics Consumer Ratings

Rank
16 out of 236 in Sport Equipment and Accessories category
36 out of 236 in Sport Equipment and Accessories category
Product or Service Quality
17 in category
34 in category
Customer service
12 in category
26 in category
Value for money
22 in category
37 in category

According to consumer ratings and reviews, Nike ranks 20 points higher in the Sport Equipment and Accessories category than Asics. People gave Nike 2.1 stars for Product or Service Quality criterion in Sport Equipment and Accessories category and it is 52 points higher than the worst rated brand in this category. At the same time, Asics was rated 1.2 stars for Product or Service Quality criterion in this category and it is 35 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Nike has a higher rating than Asics. Regarding Value for money criterion, consumers gave Nike 2.3 stars and it is 68% greater than other in category. Asics however was rated 1.5 stars and it is 52% worse than other in category.

Nike and Asics Rating Details

Product or Service Quality
2.1 (81 reviews)
1.2 (50 reviews)
Reviewer's quote

I stopped buying your product when you made the idiotic move to hire that has been kapperneck. After its last babbling outburst because we defended ourselves I will be happy to dis-wade anyone from buying your junk..

PissedConsumer1755241

...At £167 I was expecting the best but received the worst quality shoes I've had. Asics even offered a discount for my next pair, but I after my experience I don't think I trust any item from Asics to last even at a discount. Lost themselves a customer...

Andrew
Customer service
2.1 (80 reviews)
1.4 (54 reviews)
Reviewer's quote

The Customer Service Rep I was speaking to on Dec 21, 2019 was Robert and he was rude, condescending and unprofessional. He told me: "everyone in the soccer community knows that those cleats are for practice only and that everyone knows you have practice cleats and you have game cleats. " I asked...

Kim

...I contacted the customer service dept. where they replied "Don't wash you shoes and take them to a shoe repair...

Sean G
Value for money
2.3 (74 reviews)
1.5 (52 reviews)
Reviewer's quote

...Thats alot of money ! Seems like you would take better care of your customers !..

Kenny K

...How do I get my money or a different shoe???..

Toni M

Nike and Asics Pros and Cons

Pros
  • Designs
  • Products
  • Never had a problem until i had to call customer service
  • Unsatisfactory
  • Look of the shoes
  • Gt 2000
Cons
  • Customer service
  • Quality
  • Poor service and warranty
  • Quality
  • Durability
  • Customer service

Nike and Asics Most Positive Reviews

Top rated reviews
5

i have order 10 pairs of shoes on line and now it said it was place order. 8 weeks ago but it did not come throw i paid...

4

I bought the Nimbus Gel shoes....within 6 months the toe had worn out of one shoe and was starting on the other shoe. I...

Nike and Asics Most Critical Reviews

Lowest rated reviews
1

when there is going to be a Jordan release that is a hot item that everyone is dying to purchase. the store managers or...

1

I have worn Asics for many years and over the last few years the quality of the product is now so poor they start to wea...

Nike and Asics Latest Reviews

Recent published reviews

Air pocket on shoe punctured

Read all 330 reviews
1

I ordered shoes December 2nd for my dad for Christmas its January 13th! I have called and no one answers

Read all 132 reviews

Nike and Asics Products and Services

Most reviewed product and services
  • Nike Shoes (97 reviews)
  • Nike Sneakers (70 reviews)
  • Nike Commercial (46 reviews)
  • Asics Sneakers (39 reviews)
  • Asics Shoes (14 reviews)
  • Asics Shipping Service (6 reviews)