PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nike and Asics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nike
2.1
Asics
1.6
Nike
Asics

Nike and Asics Overview

Total reviews 477 179
Company responses 0 0
Issues resolved 1 2

Nike and Asics Consumer Ratings

Rank
30 out of 259 in Sport Equipment and Accessories category
55 out of 259 in Sport Equipment and Accessories category
Customer service
19 in category
37 in category
Product or Service Quality
26 in category
40 in category
Value for money
26 in category
44 in category
Exchange, Refund and Cancellation Policy
22 in category
34 in category

Nike and Asics Rating Details

Customer service
2 (127 reviews)
1.3 (81 reviews)
Reviewer's quote

Customer service is always very kind as they go into my account and duplicate the runs so I can try and sync them and delete my original runs (to avoid making my total mileage wrong). I have to follow the plan daily to know what I should be doing to work toward my half marathon, so daily I see...

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...Trying to contact customer service but has no access from Puerto Rico. Sent an email to customer service, no response has been received. Dont know if Im going to receive package sent since November 22 through an offer of 2 days free shipping...

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Product or Service Quality
2 (123 reviews)
1.4 (69 reviews)
Reviewer's quote

If there is anything that can be done for the terrible moment I encounter for product quality can be a replacement for the shoe I just lost, or credit to get another pair since I still need a pair, and since this was the first time I encounter an incident with NIKE I don't think I will go through...

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...Their customer service is horrible..

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Value for money
2.3 (110 reviews)
1.7 (71 reviews)
Reviewer's quote

...The problem is that after shelling out the money and receiving it, I found out that Nike had discontinued the software for the FuelBand. This is infuriating because I had spent money on a watch that I can't even use. I plug it into my computer and it does absolutely nothing...

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...ASICs doesn't deserve your money, and I don't plan on giving them any more of mine..

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Exchange, Refund and Cancellation Policy
1.8 (109 reviews)
1.3 (69 reviews)
Reviewer's quote

...Oddly, I sent them in a bag proof of purchase gives the weight of the parcel and Ive been told previously that I will be receiving a refund. I have never experienced anything quite as dreadful as this and cannot believe the tactics they will deploy to not credit me for a pair of £90 Airforce 1!!!..

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...It's been at least 3 weeks, I still have no refund, not even confirmation that they received the shoes. It is impossible to get help on the phone. I am so disappointed with this company...

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Nike and Asics Pros and Cons

Pros
  • Never had a problem until i had to call customer service
  • Good quality usually
  • Design
  • Unsatisfactory
  • Look of the shoes
  • Gt 2000
Cons
  • Customer service
  • Quality
  • Poor service and warranty
  • Customer service
  • Quality
  • Less than 2 months

Nike and Asics Most Positive Reviews

Top rated reviews
5

i have order 10 pairs of shoes on line and now it said it was place order. 8 weeks ago but it did not come throw i paid...

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4.3

Asics is a joke if you need help of ANY KIND.
Their lack of any CS at all is comical. They act like sending them an email...

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5

I was needing a size 13 in the Jordan's 11 Cap and Gown. I was wondering if they're was going to be another shipment...

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4.2

No I have no idea why that wouldve happened. I apologize for that. I am very happy with the team you have that work...

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Nike and Asics Most Critical Reviews

Lowest rated reviews
1

when there is going to be a Jordan release that is a hot item that everyone is dying to purchase. the store managers or...

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1

I have worn Asics for many years and over the last few years the quality of the product is now so poor they start to wea...

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1

We purchased some expense soccer cleats for our son, Sam for his high school soccer season. Within six weeks, the side...

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1

And this is what they said ''in a nut shell'' I complained about the $100 shoes that I bought in grand rapids, mi. I sho...

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Nike and Asics Latest Reviews

Recent published reviews
2

No, I have no heard from the company. My sons Nike air 270 went flat. They were purchased in July 2020. My phone number...

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No votes

i make order in December 2020 and the pakage is lost and did not recive the credit back on my card
order ASCUS4162****
Tra...

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1.4

My daughter purchased me a pair of shoes in April for my birthday and the shoe is defective. The shoes that she...

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4

ASICS running shoes design, along with 90% of the other shoe designers for women, have a flaw that needs to be changed....

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Nike and Asics Products and Services

Most reviewed product and services
  • Nike Shoes (115 reviews)
  • Nike Sneakers (88 reviews)
  • Nike Commercial (46 reviews)
  • Asics Sneakers (43 reviews)
  • Asics Shoes (20 reviews)
  • Asics Shipping Service (7 reviews)