PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Asics and Nike as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Asics
Nike

Asics and Nike Overview

Total reviews 167 424
Company responses 0 0
Issues resolved 2 1

Asics and Nike Consumer Ratings

Rank
49 out of 256 in Sport Equipment and Accessories category
27 out of 256 in Sport Equipment and Accessories category
Customer service
38 in category
19 in category
Exchange, Refund and Cancellation Policy
34 in category
20 in category
Value for money
44 in category
25 in category
Product or Service Quality
43 in category
23 in category

Asics and Nike Rating Details

Customer service
1.3 (76 reviews)
2 (106 reviews)
Reviewer's quote

...Their customer service is horrible..

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...I called the customer service and complained everything thing already. They said theyre gonna send this issue to the department whos gonna take care of it. But I still didnt get any response from you...

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Exchange, Refund and Cancellation Policy
1.3 (66 reviews)
1.8 (94 reviews)
Reviewer's quote

Returned an item over two months ago - no refund has been issued, the customer care number is disabled and multiple emails have been ignored. AVOID A AVOID ASICS!..

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...Upon vibrating the seller, I was told they utilize a 30 day return policy. The irony is I ordered these shoes while on vacation, so they were at my house for nearly two weeks before I was able to wear them. I would recommend avoiding these products like the plague...

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Value for money
1.6 (65 reviews)
2.3 (98 reviews)
Reviewer's quote

...How do I get my money or a different shoe???..

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...The problem is that after shelling out the money and receiving it, I found out that Nike had discontinued the software for the FuelBand. This is infuriating because I had spent money on a watch that I can't even use. I plug it into my computer and it does absolutely nothing...

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Product or Service Quality
1.2 (64 reviews)
2 (107 reviews)
Reviewer's quote

...I would NEVER buy from them again as there is NO customer service. I paid a lot for these shoes and would like them to stand by their word..

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I was very happy with the customer service representative that helped me..

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Asics and Nike Pros and Cons

Pros
  • Unsatisfactory
  • Look of the shoes
  • Gt 2000
  • Never had a problem until i had to call customer service
  • Products
  • Good quality usually
Cons
  • Customer service
  • Quality
  • Less than 2 months
  • Customer service
  • Quality
  • Poor service and warranty

Asics and Nike Most Positive Reviews

Top rated reviews
4.3

Asics is a joke if you need help of ANY KIND.
Their lack of any CS at all is comical. They act like sending them an email...

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5

i have order 10 pairs of shoes on line and now it said it was place order. 8 weeks ago but it did not come throw i paid...

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3.9

I bought the Nimbus Gel shoes....within 6 months the toe had worn out of one shoe and was starting on the other shoe. I...

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5

I was needing a size 13 in the Jordan's 11 Cap and Gown. I was wondering if they're was going to be another shipment...

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Asics and Nike Most Critical Reviews

Lowest rated reviews
1

I have worn Asics for many years and over the last few years the quality of the product is now so poor they start to wea...

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1

when there is going to be a Jordan release that is a hot item that everyone is dying to purchase. the store managers or...

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1

And this is what they said ''in a nut shell'' I complained about the $100 shoes that I bought in grand rapids, mi. I sho...

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1

We purchased some expense soccer cleats for our son, Sam for his high school soccer season. Within six weeks, the side...

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Asics and Nike Latest Reviews

Recent published reviews
No votes

Asics is not refunding sales tax on purchases that are returned. They have not responded to emails about it from over...

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No votes

My name is Mark Peterson and I have need my code before It expires...my birtday is 9/13/66....i got my gift card until...

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2.3

Bought a pair of shoes from their online store. Rubber soles beginning to peel after 4 months. Contacted them for the...

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1

I was at the Nike factory store in 651 Kapkowski Rd Space 150, Elizabeth, NJ 07201 last week. I was trying to buy some...

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Asics and Nike Products and Services

Most reviewed product and services
  • Asics Sneakers (42 reviews)
  • Asics Shoes (19 reviews)
  • Asics Shipping Service (7 reviews)
  • Nike Shoes (106 reviews)
  • Nike Sneakers (81 reviews)
  • Nike Commercial (46 reviews)