PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brooks and Asics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brooks
Asics

Brooks and Asics Overview

Total reviews 3 170
Company responses 0 0
Issues resolved 0 2

Brooks and Asics Consumer Ratings

Rank
10 out of 262 in Sport Equipment and Accessories category
52 out of 262 in Sport Equipment and Accessories category
Exchange, Refund and Cancellation Policy
3 in category
35 in category
Price Affordability
45 in category
43 in category
Value for money
4 in category
44 in category
Delivery Service
0 in category
17 in category

Brooks and Asics Rating Details

Exchange, Refund and Cancellation Policy
3 (1 review)
1.3 (66 reviews)
Reviewer's quote

I actually problem-solved my own issue. Thanks.

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Returned an item over two months ago - no refund has been issued, the customer care number is disabled and multiple emails have been ignored. AVOID A AVOID ASICS!..

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Price Affordability
2 (1 review)
2.1 (58 reviews)
Reviewer's quote

No items

I have since purchased 2 pairs of brooks and they are holding up great, their tennis shoes are twice the price but worth it. I like Asics but the problems and then the store problems makes it not worth the money or even writing this complaint. Sportsman does not want to deal with you and states to...

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Value for money
4 (1 review)
1.6 (67 reviews)
Reviewer's quote

No items

They took my money but never sent out my order and will not respond to any emails or phone calls. Their customer service is horrible..

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Delivery Service
5 (1 review)
2.1 (49 reviews)
Reviewer's quote

No items

...I would NEVER buy from them again as there is NO customer service. I paid a lot for these shoes and would like them to stand by their word..

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Brooks and Asics Pros and Cons

Pros
No votes
  • Unsatisfactory
  • Look of the shoes
  • Gt 2000
Cons
No votes
  • Customer service
  • Quality
  • Less than 2 months

Brooks and Asics Most Positive Reviews

Top rated reviews
3.3

I actually problem-solved my own issue. Thanks.

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4.3

Asics is a joke if you need help of ANY KIND.
Their lack of any CS at all is comical. They act like sending them an email...

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No votes
4.2

No I have no idea why that wouldve happened. I apologize for that. I am very happy with the team you have that work...

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Brooks and Asics Most Critical Reviews

Lowest rated reviews
No votes
1

I have worn Asics for many years and over the last few years the quality of the product is now so poor they start to wea...

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No votes
1

And this is what they said ''in a nut shell'' I complained about the $100 shoes that I bought in grand rapids, mi. I sho...

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Brooks and Asics Latest Reviews

Recent published reviews
No votes

Ordered addiction 13 from amazon and returned. Have worn addiction 12 and ordered same size in addiction 13.
Brooks, what...

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2

Wrongly send shoe product send my orginal order

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No votes

I was reluctant to purchase Brooks Glycerin 10 shoes at 152.00 but after trying them on it seemed like a good idea....

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3

From: Linda Brown
Sent: Thursday, October 22, 2020, 11:04 AM
To: customerservice@***.com
Subject: Student Discount 20% Off...

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Brooks and Asics Products and Services

Most reviewed product and services
  • Brooks Shoes (3 reviews)
  • Brooks Addiction Shoes (1 review)
  • Asics Sneakers (42 reviews)
  • Asics Shoes (19 reviews)
  • Asics Shipping Service (7 reviews)