PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashro and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashro

Ashro

Has verified representatives
2.2
Rosegal

Rosegal

2.1
Ashro
Rosegal

Ashro and Rosegal Overview

Total reviews
173
2028
Company responses
20
0
Issues resolved
0
14

Rosegal was first mentioned on PissedConsumer on Nov 6, 2014 and since then this brand received 2028 reviews. It is 1855 reviews more than Ashro received since Apr 1, 2012.

Ashro and Rosegal Consumer Ratings

Rank
236 out of 2293 in Footwear and Clothing category
274 out of 2293 in Footwear and Clothing category
Customer service
203 in category
178 in category
Product or Service Quality
292 in category
201 in category
Exchange, Refund and Cancellation Policy
234 in category
170 in category

According to consumer ratings and reviews, Ashro ranks 38 points higher in the Footwear and Clothing category than Rosegal. People gave Ashro 1.8 stars for Customer service criterion in Footwear and Clothing category and it is 754 points higher than the worst rated brand in this category. At the same time, Rosegal was rated 1.9 stars for Customer service criterion in this category and it is 779 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Rosegal has a higher rating than Ashro. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Ashro 1.6 stars and it is 76% greater than other in category. Rosegal however was rated 1.9 stars and it is 82% greater than other in category.

Ashro and Rosegal Rating Details

Customer service
1.8 (68 reviews)
1.9 (838 reviews)
Reviewer's quote

I called customer service, and could not get through the first three times due to the company experiencing a high volume of calls. After calling back I was transferred was on the call for 48 minutes. I called customer service transferred five times (Bonnie to Male with a strong Asian...

Carolyn A

...Wrangled with the ABSOLUTE JOKE of a customer service department for WEEKS to get a return address to ship the items back (on my own dime!) with appropriate tracking. An agent of the company signed for the package on November 25, 2019, and I have yet to receive my refund! I implore you to BEWARE!..

Bethanee
Product or Service Quality
1.8 (63 reviews)
2.1 (799 reviews)
Reviewer's quote

ALL BAD SERVICE i WILL NEVER USE THIS SERVICE AGAIN RIP OFF..

PissedConsumer1729203

Out of the 9 shirts I had received, only 3 fit correctly and the quality on those was really sketchy. The fabric was very thin and see through and the stitching was off in places or had threads hanging off. When I contacted them about a return, it took several back and forth messages over several...

PissedConsumer1667062
Exchange, Refund and Cancellation Policy
1.6 (61 reviews)
1.9 (736 reviews)
Reviewer's quote

...I would like to inform any customers that are making purchases to be aware of the hidden shipping policy that you will be responsible for paying on returned items. UNHAPPY CUSTOMER..

Elendia M

...I want a refund for all those items lost in the mail..

PissedConsumer1763136

Ashro and Rosegal Pros and Cons

Pros
  • Unique clothes
  • Product are unique
  • No pros
  • Affordable pricing
  • Website
  • Styles
Cons
  • Return policy
  • Poor customer service
  • Customer services reps and supervisor
  • Useless customer service
  • Quality was awful
  • Sizing

Ashro and Rosegal Most Positive Reviews

Top rated reviews
5

Love, love ashro clothing, and hats. So far I am completely satisfied.

5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

Ashro and Rosegal Most Critical Reviews

Lowest rated reviews
1

Ashro is a dirty low down business and are full of tricks.They are connected to 3or4 other stores which is actually one...

1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

Ashro and Rosegal Latest Reviews

Recent published reviews
1

I had ordered a suit I wanted for a long time. It was the Vasi pant suit. I had an event to attend thought it would be...

Read all 173 reviews
1

I have attempted to contact these people to inform them that they have been shipping my purchased merchandise to the...

Read all 2028 reviews

Ashro and Rosegal Products and Services

Most reviewed product and services
  • Ashro Clothing (24 reviews)
  • Ashro Customer Care (13 reviews)
  • Ashro Dress (10 reviews)
  • Rosegal Shipping Service (344 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (137 reviews)