PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Stewart and Lane Bryant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Stewart
Lane Bryant

Ashley Stewart and Lane Bryant Overview

Total reviews 134 169
Company responses 0 0
Issues resolved 1 1

Ashley Stewart and Lane Bryant Consumer Ratings

Rank
588 out of 4780 in Footwear and Clothing category
639 out of 4780 in Footwear and Clothing category
Customer service
628 in category
556 in category
Value for money
554 in category
1030 in category
Diversity of Products or Services
580 in category
823 in category
Price Affordability
571 in category
1284 in category

Ashley Stewart and Lane Bryant Rating Details

Customer service
1.7
(46 reviews)
1.9
(80 reviews)
Reviewer's quote

...That should have been handled by the customer service department...

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...They have ruined the shopping and customer service experience for me there. I avoid going there now. The younger staff is still real friendly, but idk their schedules to only do business when certain people arent there..

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Value for money
2.7
(39 reviews)
2
(60 reviews)
Reviewer's quote

...UPS was suppose to deliver but they have not, and Ashley Stewart will not refund my money. Saying they are investigating UPS. I want my refund..

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...Will take money else where..

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Diversity of Products or Services
2.7
(39 reviews)
2.3
(71 reviews)
Reviewer's quote

Can not Get a hold of customer service my credit card was not working so I had to use my cash card to purchase my products I couldnt get a hold to the credit card company and my card is still not working..

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...I can't continue to spend my money on products that keep breaking..

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Price Affordability
3
(38 reviews)
2
(63 reviews)
Reviewer's quote

...They have the dress in my size but they said it is full price that it is not reduced. It has been 40% off for more than a week online. If it is not available online than the onine price should be honored in the store..

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...I have never been more disappointed in a bra at this price point in my life. I won't buy again..

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Ashley Stewart and Lane Bryant Pros and Cons

Pros
  • Different type of clothing for full figured women
  • Sometimes have quality pieces
  • Nice dressed
  • Nice variety of clothes
  • Helpful staff in store
  • Quality and nice styles of lane bryant clothing
Cons
  • Customer service and policies
  • Improve customer service and product quality
  • Customer service reps are rude and inexperienced
  • Sloppy tacky customer service
  • Customer service
  • Lack of color choice and cheaply made

Ashley Stewart and Lane Bryant Most Positive Reviews

Top rated reviews
5

Send me the wrong size order 14/16 got 22/24 I need this dress for a funeral next weekend if not going to be here on...

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5

My name is Angela Davis of Brooklyn, NY.
My complaint is concerning your denim jeans, the discomfort for me as a customer...

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5

I made a purchase of over $100.00 and had to carry my items out of the store in a garbage bag. The manager was...

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5

I have purchased bras from you guys for over twenty years. Lately the quality is just terrible. I wash on delicate in a...

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Ashley Stewart and Lane Bryant Most Critical Reviews

Lowest rated reviews
1

A Sweater dress 402011****56 is 40% off online for $35.70. Size 14/16 is not available online so I drove to the store...

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1

I purchased a swimsuit in February 2017 and within two days after receiving it, returned it. It was cheese and ill...

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1

I did a online store purchase, went to the store to pick up the item I ordered and it look like it was going to be too...

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1

I have had a card for a while, I missed a payment and when I found out I immediately went online and paid the whole...

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Ashley Stewart and Lane Bryant Latest Reviews

Recent published reviews
No votes

Ever since I received my credit card I havent been able to use my card online at all to pay for my orders or to place...

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2

DON'T TRY TO CHARGE ALMOST $200 FOR 4 BRAS AGAIN!
This particular time after shopping here for years I get a CR that can'...

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No votes

They canceled my refund with PayPal why were my refund cancel by Ashley steward what happened to my refund

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1

Rude, unprofessional, judgmental, tacky management at the Toledo, Ohio location. They have ruined the shopping and...

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